Feedback/Ideas Forum
381 results found
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Government Buildings Cleaning Services
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3 votes -
Foster Care Module - View Financial Posted Revenue by Funding Organization
View Financial Posted Revenue by Funding Organization
3 votes -
fee schedule for billing on the backend
Create a fee schedule upload for billing on the backend like in KCare so that we do not have to go into each individual activity and risk errors every time there is a change. It takes way too long to do billing
3 votes -
GCM Report Locking Capability
There is the capability on the RES side to lock both activities and reports 24-hours after being marked complete, but on the GCM side, you can only lock activities, not reports. This capability should be available across all eR systems.
3 votes -
3 votes
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3 votes
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FFW - Adding “notes” that appear within form submissions on communication tab
We are running into an issue of our families losing track of which medical appointments they have or have not submitted. The message board keeps a record of the date appointments are turned in, but it would be more valuable to have a record of the dates the appointments actually occurred.
If there was a way for families to add text to the “note” that automatically populates on the message board, they could add the appt. date or any other info that would be useful at a quick glance.
3 votes -
Option to Place Clients on "Pause" in GCM Module
We have a couple clients who are seen on an as needed basis and it would be helpful to be able to place these clients on "pause" to stop future activities from generating. We do not want to discharge these clients because whenever we re-admit, the system will populate new activities that will need to be completed. Pausing would be more effective so we do not have to change due dates on activities that are due during a time where we are not seeing the client.
3 votes -
Forms on Family Website
Client contracts should be accessible on the family website; however, it will show all contracts verse the contract of the current placement. Being able to show only the current contracts to the family website would be very helpful!
3 votes -
Allow users to require additional fields in the People Tab and Address Book
Currently only four fields (Type, Last Name, First Name, and Category) are required on the People Tab. It would be useful for the user to be able to specify which additional fields should be required for their program.
3 votes -
Add "Do not print" option to all fields in Custom Form Builder
Would be nice to be able to tag specific fields as "Do not print" (not just if blank) so, for example, dropdowns/conditional fields can be used for other conditional fields to appear, but the dropdowns wouldn't appear on the print output.
3 votes -
Upload template to auto-create & populate new referral, case, etc.
Create template forms that can be filled out by an external party (typed-in, not handwritten), emailed/uploaded into ER, and then "approved" into automatically creating a referral or case and use data from the form to populate the fields in the referral or case. Possibly a form & form "map" situation where the map tells ER which fields to populate with data from the uploaded form.
3 votes -
Activity/Report Random Auditing
Would like a way to have the system randomly select completed activities/reports under the case & home files and email links to those documents to a supervisor so they can check to ensure the content is meeting the expectations/requirements.
Could have a way to schedule the email with criteria:
1. Case Files, Home Files, or Both
2. How far back to pull an activity/report or date/range.
3. Activity, Report, or Both
4. How many to select.
5. One time or scheduled pull (repeat every 30, 60, 90 days)
6. Allow activity to be chosen again, not chosen again, or can…3 votes -
Inquiry Email Alerts
Allow e-mail alerts to be specific to inquiries, beyond when an inquiry is opened or closed.
3 votes -
Keep Show Hidden opened
After we have opened Show Hidden, keep it open until we are finished with it. I don't know the Category. It's on the upper right hand side of eReach.
3 votes -
Ability to choose Adding Report = Waived, Pending
I upload a lot and when I'm done, I go back and see mostly green/yellow, which is great. But the RED dots... it would be nice to chose either Waived or Pending and change the color to Black or Grey, etc. It would save time not having to go back and find it was Pending or Waived.
3 votes -
Adding all participants placed at a specific placement for a Group Note
We use group notes to alert all participants placed at a single site in certain situations. We'd like to see a link to "Add all open cases placed at.." on activities setup for the Group functionality. Click the link should prompt for the worker to select the placement from a list. Then, it should add all participants with an active placement at that location.
This makes sense for the Foster Care module. Screenshot below.
3 votes -
accepted referral
In addition to admission(Foster care) or case open (GCM) triggers, there should also be an option to trigger documentation off of an "accepted" referral.
3 votes -
Add a Revenue by Funding Org to the Foster Care Module.
Add a Revenue Posted by Funding Org to the Foster Care Module. I would think this is a simple request. If not, please let me know why.
3 votes -
Create a separate User Group Permission Sub-Setting allowing staff to delete Activities and Reports in DRAFT status only.
Each month, we receive support requests at our internal IT team to delete hundreds of drafts that were started but not completed for whatever reason. Or re-opened and restarted, despite there being an existing draft. It would be helpful if there could be a sub-setting under the Activities and Reports permission settings.
3 votes
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