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How can we improve extendedReach?

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393 results found

  1. The ability to identify a form as a medical form on the GCM side of the system

    We should be able to mark a GCM form as medical like we can on the Residential side of the system. That way, we can specify which types of case notes or pieces of the client contact record we would like to pull or field code that type of information into a form.

    3 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  2. Require training hours - staff

    We would like required training hours added for staff. Currently for foster parents it is within "Organization Preferences>Settings>Foster Parent Training Hours". For staff we would like to be able to require hours tied to the Group they are attached to.

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  3. Sync updates between User ID's & Staff Profiles

    If the staff's title or branch is changed in either the staff profile or user ID, that info should sync to the other. Better yet, combine the User ID's & the Staff profiles to one thing. Having them separate is confusing.

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  4. Custom "Marital Status" options on the Case Record

    In our implementation, we serve a very diverse population. We need to be able to categorize their "marital status" beyond the traditional. Single, Married, Divorced, and Widowed" options built into extendedReach. This seems like a no-brainer, as custom options are available in the home settings.

    Please add and vote!

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  5. Foster Family Website submissions - add Child Name option to alert subject line

    We were hoping to get a child's name appended to the subject line in the FFW alerts, since families often have more than one child. If they submit three "Clothing Receipts" items, it's easy to see them as identical. But if it says "Clothing Receipts (Child 1)", etc., that would be great.

    You can do this in the regular Email Alerts, so I'm voting for that option too!
    All we need though in Organization Settings -> Organization Preferences -> Family Web -> Emails -> Inbound Notifications from Families is a check box "Append Case Name to subject line".

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  6. Government Buildings Cleaning Services

    We are experts in government building cleaning services in California. Call us to discuss your cleaning need with us and get a free quote! https://bmsjanitorial.com/government-building-cleaning/

    3 votes
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  7. Foster Care Module - View Financial Posted Revenue by Funding Organization

    View Financial Posted Revenue by Funding Organization

    3 votes
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  8. fee schedule for billing on the backend

    Create a fee schedule upload for billing on the backend like in KCare so that we do not have to go into each individual activity and risk errors every time there is a change. It takes way too long to do billing

    3 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  9. GCM Report Locking Capability

    There is the capability on the RES side to lock both activities and reports 24-hours after being marked complete, but on the GCM side, you can only lock activities, not reports. This capability should be available across all eR systems.

    3 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  10. Add more categories (columns) to the Staff Compliance - increase ability to customize documents, reports, etc, for staff like child and home

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  11. Add "Referrers Email" to the Matching Fields options in Inquiry Forms. Also add "Referrers Email" to the Email Alert Recipient options.

    3 votes
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  12. FFW - Adding “notes” that appear within form submissions on communication tab

    We are running into an issue of our families losing track of which medical appointments they have or have not submitted. The message board keeps a record of the date appointments are turned in, but it would be more valuable to have a record of the dates the appointments actually occurred.

    If there was a way for families to add text to the “note” that automatically populates on the message board, they could add the appt. date or any other info that would be useful at a quick glance.

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  13. Option to Place Clients on "Pause" in GCM Module

    We have a couple clients who are seen on an as needed basis and it would be helpful to be able to place these clients on "pause" to stop future activities from generating. We do not want to discharge these clients because whenever we re-admit, the system will populate new activities that will need to be completed. Pausing would be more effective so we do not have to change due dates on activities that are due during a time where we are not seeing the client.

    3 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  14. Forms on Family Website

    Client contracts should be accessible on the family website; however, it will show all contracts verse the contract of the current placement. Being able to show only the current contracts to the family website would be very helpful!

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  15. Allow users to require additional fields in the People Tab and Address Book

    Currently only four fields (Type, Last Name, First Name, and Category) are required on the People Tab. It would be useful for the user to be able to specify which additional fields should be required for their program.

    3 votes
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  16. Add "Do not print" option to all fields in Custom Form Builder

    Would be nice to be able to tag specific fields as "Do not print" (not just if blank) so, for example, dropdowns/conditional fields can be used for other conditional fields to appear, but the dropdowns wouldn't appear on the print output.

    3 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  17. Upload template to auto-create & populate new referral, case, etc.

    Create template forms that can be filled out by an external party (typed-in, not handwritten), emailed/uploaded into ER, and then "approved" into automatically creating a referral or case and use data from the form to populate the fields in the referral or case. Possibly a form & form "map" situation where the map tells ER which fields to populate with data from the uploaded form.

    3 votes
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  18. Activity/Report Random Auditing

    Would like a way to have the system randomly select completed activities/reports under the case & home files and email links to those documents to a supervisor so they can check to ensure the content is meeting the expectations/requirements.

    Could have a way to schedule the email with criteria:
    1. Case Files, Home Files, or Both
    2. How far back to pull an activity/report or date/range.
    3. Activity, Report, or Both
    4. How many to select.
    5. One time or scheduled pull (repeat every 30, 60, 90 days)
    6. Allow activity to be chosen again, not chosen again, or can…

    3 votes
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  19. Inquiry Email Alerts

    Allow e-mail alerts to be specific to inquiries, beyond when an inquiry is opened or closed.

    3 votes
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  20. Keep Show Hidden opened

    After we have opened Show Hidden, keep it open until we are finished with it. I don't know the Category. It's on the upper right hand side of eReach.

    3 votes
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