Feedback/Ideas Forum
259 results found
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archive external signature requests
Allow pending external signature requests to be archived as Never Collected after discharge or after a certain number of days. We don't want to lose the history of requesting signatures but also don't want this to remain on the Awaiting External Signature view.
2 votes -
Make Zoho Link Easier to Find
I would LOVE if the Zoho Analytics link was featured more prominently, maybe as a button at the top of the screen or on the sidebar.
That would make it much easier to navigate to. It is a bit difficult to remember the location when you are first becoming familiar with the platform, and since it is at the very bottom of the 'Organizational Settings' dropdown list, it gets covered by a black text box and can be difficult to locate.
1 vote -
Add "reason" to dosage change screen on the Health>Medication tab
The pop up screen for dosage change should have a reason for the change in dosage on it. There is already a reason box on the medication tab, but it should all be in one place and should be specific to that change.
3 votes -
Resize scanner inbox document preview
The document preview for the scanner inbox is small and inconvenient to view and identify documents. Enlarging the preview window frame provides a better view.
1 vote -
Customized agency messages to our eR users
I would like a way to send a customized message to my agency's eR users when they log in that they must acknowledge before using the system.
6 votes -
The ability to see photos in messages sent to the foster family website, without having to open the attachmen
The ability to see photos in messages sent to the foster family website, without having to open the attachment
1 vote -
external signatures - signatory to receive copy of what they signed
When we send out for external signature, the document goes away after they sign. It should send a copy to their email or allow them to download it from that screen.
1 vote -
Create a place to track blood pressure
We need a place to track changes in blood pressure over time in addition to changes in BMI.
1 vote -
Comprehensive MAR that includes signatures for the child and the staff each time medication is received.
We would like to have a comprehensive MAR that includes signatures for the child and the staff each time medication is received. Additionally, we need to have the times for each medication administration noted.
3 votes -
Provide up to 5 authorizations for services.
Allow more than one Authorization to be linked to an invoice. In Foster Care, there is typically more than one funding stream for services.
1 vote -
FFW include a Signature Needed section for items needing external signatures
For alerts regarding External Signatures to be seen on the Foster Family Web in addition to the email received or to have a section in the side menu requesting these signatures
1 vote -
Allowing more than one staff in a file at a time
When we intake a client we can have multiple people that need to enter different info in various sections, but they can't because other staff are in the client file at that time and it won't allow more than one staff at a time. Our staff get an error message.
1 vote -
Sort functions for lists
There is no way to sort a list ny anything other than name. ie, admission date, discharge date, etc.
1 vote -
Parent separation and compliance tab transfer
When separating Home files due to a death/divorce, it would be great if the files transferred over into the compliance tab as well as the Home file drop down menu. This is esp. important for trainings and background checks.
3 votes -
Login Audits
As an EHR, this is an essential cybersecurity need for an ability to have a report to review user account information, audit their access levels, determine which accounts need to be addressed because they fall behind a baseline in terms of access and account features. Per NIST guidelines, add the ability to review which records are accessed with date time stamps and by whom from where.
3 votes -
When eR Support is responding to a submitted ticket, copy my link and email I had submitted in eR to the reply email.
When eR Support is responding to my submitted ticket, it would be helpful for them to copy my original email and link to the reply email. This will help jog my memory of the ticket request I submitted. Sometimes, the reply from eR Support is months later and I may have forgotten.
1 vote -
Add "Pool" field from the Home General Tab to the "Custom Labels" section under Organization Settings
The issue that we are running into with our audits is that the term "pool" is somewhat subjective when you consider alternative water hazards such as hot tubs, stock ponds, fountains, creeks, rivers, lakes, etc.
The reponse from Support was that "Agency's typically use the 'Pool' check box to identify any water hazard of concern" but this causes an issue with out regulatory auditors who review the Home Study of a home identified as "Pool:Yes" but there is no pool on the property.
We request that the pool field be added to the Custom Labels section of the Organization Setting…
1 vote -
changing a rate defaults back to original rate
When a rate has expired and I change the rate and remove the expiration date, when you click save, it puts the expiration date back in. You have to go back in and remove it a second time. Double work and time consuming.
1 vote -
Parent Portal
Create a foster parent portal with limited access to information on their kids. They will be able to have access to documents they can print out such as medical and dental forms. They should also have access to scanned versions of important documents. They can see upcoming dates for doctors' appointments, clearances, etc.
3 votes -
Create the ability to make a person "inactive" on the people tab
It would be helpful to have the ability to make a person or organization inactive on the client's people tab - so that you can look at who was connected to the client historically. For example, if a client changes their PCP - I would love to be able to make the old one inactive so that I can easily tell who the client saw before.
18 votes
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