Feedback/Ideas Forum
393 results found
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form D options to fill out form
have all the fillable fields accessible in eR to fill out form
1 vote -
changing a rate defaults back to original rate
When a rate has expired and I change the rate and remove the expiration date, when you click save, it puts the expiration date back in. You have to go back in and remove it a second time. Double work and time consuming.
1 vote -
Add "Pool" field from the Home General Tab to the "Custom Labels" section under Organization Settings
The issue that we are running into with our audits is that the term "pool" is somewhat subjective when you consider alternative water hazards such as hot tubs, stock ponds, fountains, creeks, rivers, lakes, etc.
The reponse from Support was that "Agency's typically use the 'Pool' check box to identify any water hazard of concern" but this causes an issue with out regulatory auditors who review the Home Study of a home identified as "Pool:Yes" but there is no pool on the property.
We request that the pool field be added to the Custom Labels section of the Organization Setting…
1 vote -
When eR Support is responding to a submitted ticket, copy my link and email I had submitted in eR to the reply email.
When eR Support is responding to my submitted ticket, it would be helpful for them to copy my original email and link to the reply email. This will help jog my memory of the ticket request I submitted. Sometimes, the reply from eR Support is months later and I may have forgotten.
1 vote -
Staff List with Hire Date
Create a field code for staff hire date and/or create a report that includes hire date, first, last name, and staff title. This is a common request by the state and this should be a QUICK pull from Extended Reach rather than a manual process.
1 vote -
Under Financial Records View- Add DOS w/ Insurance Company on front page.
Under Financial Records view- Adding the Date of Service of the insurance payment on the front page. Allowing at first glance to see payment received with DOS, without having to go into payment to see what date of service it was applied.
1 vote -
Allowing more than one staff in a file at a time
When we intake a client we can have multiple people that need to enter different info in various sections, but they can't because other staff are in the client file at that time and it won't allow more than one staff at a time. Our staff get an error message.
1 vote -
FFW include a Signature Needed section for items needing external signatures
For alerts regarding External Signatures to be seen on the Foster Family Web in addition to the email received or to have a section in the side menu requesting these signatures
1 vote -
Provide up to 5 authorizations for services.
Allow more than one Authorization to be linked to an invoice. In Foster Care, there is typically more than one funding stream for services.
1 vote -
The ability to see photos in messages sent to the foster family website, without having to open the attachmen
The ability to see photos in messages sent to the foster family website, without having to open the attachment
1 vote -
Resize scanner inbox document preview
The document preview for the scanner inbox is small and inconvenient to view and identify documents. Enlarging the preview window frame provides a better view.
1 vote -
Foster Care Referrals
Please expand Intake - Foster Care Referrals to include decline reason. This is needed for T3C compliance. Thanks!
1 vote -
Allow signature field to be exported with staff signature image to Zoho Analytics
A custom form was created using requiring a staff signature. However, the staff signature cannot be exported as an image to Zoho reports. Also. it would be helpful to export staff trainings as an Excel file.
1 vote -
abrunette@connectionsforkids.org
Locking Activities and Reports for Editing
1 vote -
Can we build the ability to email from the referral tab.
It would be nice to be able to email the state/contractor from the referral tab directly like the open cases and foster home tab. For us we have to track the responses we send to DCS and we have a 4 hour window to respond to this. If we could email we could have it documented and time stamped and would not be adding about 5 extra steps to the process.
1 vote -
Offer the ability to increase number of bedrooms per household
Current settings for the home information caps at 18 bedrooms however we have housing facilities that have more than 20 rooms. It would be helpful to be able to increase the number of rooms per household so that we can assign clients properly.
1 vote -
List of homes that have been decertified
Allow sorting option to show the home that we decertify.
1 vote -
I would like to refer to previous case files after a child leaves for future cases.
If I have a situation arrive in the future that I have dealt with in the pass, I would like to compare notes, diagnoses, and problems to find correlations between the two for the ability to make supportive counseling more effect through reasoning and deduction based on actual results.
1 vote -
Add Expiration Date for Program Rates
Under Effective Date in Program Settings--> Program Rate Sheets
Add a field called:
Expiration Date (with a calendar)
Once the rate exceeds this Expiration date, if possible, the Rate should then be automatically made INACTIVE
1 vote -
next medical appointment
Allow the "next medical appointment" on the Health Summary tab to be generated from an expiration date not just a due date. We use expiration dates to track when physicals, vision checks, dental visits, etc. need to be scheduled not due dates, because due dates assume the client will have an appointment at the same time or close to the same time each year. However, due to scheduling conflicts, sometimes the appointments are several weeks or even a month later than the previous year. Then insurance will not allow another appointment until a year after the most recent appointment. If…
1 vote
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