Feedback/Ideas Forum

  1. Mobile App for Foster Parents

    It would be helpful for Foster Parent to have a Mobile App for ER. This would help with them using the communication and update reminders tab of the family web.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integration of eR Inbox with eR phone app to take pictures on the app that are sent to eR Inbox.

    App should have camera feature to take pictures or scan documents and go directly to eR Inbox without the photo being saved on the phone. This is currently possible if logging into eR through the internet browser on a phone but would be extremely helpful with the app.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  3. Additional Options in the eR app

    Is it possible to add the ability to add appointments to the client chart through their caseload screen, also check in and complete, generate file and save as draft.

    Can we also download the referral form, intake pkg, tx plan? These changes can make it useful in the field.

    Also, upload a word document or picture to their chart. Maybe if we leave the signed copy of anything with the client and we upload a scanned or picture of their signature pages.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fully functioning app

    Currently the content of the app contains mostly contact tools and information. The app should contain all features of the website and be a tool for staff to maintain files.

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extended Reach

    Would be great if additional information would be allowed on the case side of app like allergies, medicaid number, etcc. On the home Tab it would be nice to have access to emergency medical information.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  6. I want to be able to do a case note on the mobile app.

    I want to be able to type out my interaction on the mobile app and have it saved in a case note.

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  7. A mobile app for Extended Reach that will allow for foster parents to sign documents

    I would helpful to have a mobile app that will show what the foster parent is missing in their records and will allow for us to obtain signature to forms while out in the field.

    36 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  8. Display Home Licensing/Preferences to Mobile App

    it is possible to have more licensing details/preferences information that shows under the licensing tab for the mobile app? This would be good to use for on call workers when trying to find placement for children after business hours.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  9. allow users to reset their password if it is forgotten, or allow admin to reset password as oppose to deactivating the ID waiting for email

    FAMILY WEB... When users forget their password the process to reset userID and waiting on the email to be sent for the reset. This should be a one and done on admin end to reset to a temporary password and allow them to set a new password after initial login. This will save time and we can make sure the issue is resolved in one step. Or allow the user to reset password with security questions.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a call log feature to the app (time, date, duration)

    I have used a feature on another platform where when we made the call it would save date and times into the program so we could log when contact was made, and then write notes for the call on full website at a later time. I know the information can be pulled off my phone's call log, but it was nice feature for when we had multiple calls (busy days), because it was all logged automatically and stored. Then when we had time we could the contents of the call to the log. This would be great to track our…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow activity notes for client contact to be completed using the mobile app

    The mobile app would be useful if staff could log into it and type their activity notes for client contact right into the app. Please add this as a feature!

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add or update your signature image from the Mobile App

    This would update the signature image associated with each extendedReach user id, allowing you to easily sign with your finger or stylus.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add at least a sort feature to the app, and increase what can be viewed in the 'cases' section

    Hey guys! I'm not quite sure where I need to go to send this, but I'd like to give feedback about the eR app for android. I love, love, love that you guys are working on an app! However, it still has a little ways to go before it's really functional in a way that will be helpful for us in the field. Firstly, is there a way for you guys to put a "sort" feature into homes and cases? Right now, the people I'm viewing aren't limited to my office, let alone just my caseload, and without even a…

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow supervisors to approve items from the Mobile App

    Allow supervisors to approve items from the Mobile App

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Homematch to Mobile App

    Add Homematch to Mobile App

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add phone number, email, etc for home relationships.

    the people tab for the foster homes does not list the phone numbers for us to dial directly, it only works for the people tab listed under the child cases.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback/Ideas Forum

Categories

Feedback and Knowledge Base