Feedback/Ideas Forum
361 results found
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Add ability to clone an email alert
In the same way that reports and activities can be cloned and then altered, it would be helpful to have that same ability to clone an email alert.
3 votes -
Add a tab for tracking "Address" on the FCM
We use extendedReach for case management and lodging for some of Seattle's unhoused citizens. Often, they receive mail at a PO Box, Friend/Family, etc.
We also use it for case managing folks through our Eviction Mitigation program. Since we don't usually lodge the folks in this program, we've been forced to create a custom report for Address information. This feels cumbersome in such a beautifully executed interface. We'd like a place to document address information for these clients that can be viewed on the main Case screen/tabs.
3 votes -
Case Discharge Reasons
Currently there is no way to turn off the feature that allows staff to enter in their own discharge reasons. There should be a setting on the backend that allows this option to be turned off for agencies that do not want staff to write in their own discharge reasons and select from the list of dropdown items only.
3 votes -
Auditor Access
The ability to change the information that is displayed on the child's profile. The information is pretty basic. It would be nice to be able to add allergies, rate level, medicaid number. Some of these items are requested by auditors. It would be nice for the items to be displayed instead of having to create an entry for a face sheet that does contain this information.
3 votes -
Goal, Diagnosis, etc field code pull ins should work more like KCare and be date based.
Currently, Goals, Diagnosis etc pull in based on current or past month. It would be better if these were date based like Kcare.
3 votes -
summary of incidents - include status of incident on list
On the screen that shows a list of the # of incidents for the last 3, 7, or 30 days, include the status (draft, submitted, or completed) of the incident report.
3 votes -
The ability to identify a form as a medical form on the GCM side of the system
We should be able to mark a GCM form as medical like we can on the Residential side of the system. That way, we can specify which types of case notes or pieces of the client contact record we would like to pull or field code that type of information into a form.
3 votes -
Require training hours - staff
We would like required training hours added for staff. Currently for foster parents it is within "Organization Preferences>Settings>Foster Parent Training Hours". For staff we would like to be able to require hours tied to the Group they are attached to.
3 votes -
Sync updates between User ID's & Staff Profiles
If the staff's title or branch is changed in either the staff profile or user ID, that info should sync to the other. Better yet, combine the User ID's & the Staff profiles to one thing. Having them separate is confusing.
3 votes -
Custom "Marital Status" options on the Case Record
In our implementation, we serve a very diverse population. We need to be able to categorize their "marital status" beyond the traditional. Single, Married, Divorced, and Widowed" options built into extendedReach. This seems like a no-brainer, as custom options are available in the home settings.
Please add and vote!
3 votes -
Foster Family Website submissions - add Child Name option to alert subject line
We were hoping to get a child's name appended to the subject line in the FFW alerts, since families often have more than one child. If they submit three "Clothing Receipts" items, it's easy to see them as identical. But if it says "Clothing Receipts (Child 1)", etc., that would be great.
You can do this in the regular Email Alerts, so I'm voting for that option too!
All we need though in Organization Settings -> Organization Preferences -> Family Web -> Emails -> Inbound Notifications from Families is a check box "Append Case Name to subject line".3 votes -
Government Buildings Cleaning Services
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3 votes -
Foster Care Module - View Financial Posted Revenue by Funding Organization
View Financial Posted Revenue by Funding Organization
3 votes -
fee schedule for billing on the backend
Create a fee schedule upload for billing on the backend like in KCare so that we do not have to go into each individual activity and risk errors every time there is a change. It takes way too long to do billing
3 votes -
GCM Report Locking Capability
There is the capability on the RES side to lock both activities and reports 24-hours after being marked complete, but on the GCM side, you can only lock activities, not reports. This capability should be available across all eR systems.
3 votes -
3 votes
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3 votes
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FFW - Adding “notes” that appear within form submissions on communication tab
We are running into an issue of our families losing track of which medical appointments they have or have not submitted. The message board keeps a record of the date appointments are turned in, but it would be more valuable to have a record of the dates the appointments actually occurred.
If there was a way for families to add text to the “note” that automatically populates on the message board, they could add the appt. date or any other info that would be useful at a quick glance.
3 votes -
Option to Place Clients on "Pause" in GCM Module
We have a couple clients who are seen on an as needed basis and it would be helpful to be able to place these clients on "pause" to stop future activities from generating. We do not want to discharge these clients because whenever we re-admit, the system will populate new activities that will need to be completed. Pausing would be more effective so we do not have to change due dates on activities that are due during a time where we are not seeing the client.
3 votes -
Forms on Family Website
Client contracts should be accessible on the family website; however, it will show all contracts verse the contract of the current placement. Being able to show only the current contracts to the family website would be very helpful!
3 votes
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