Feedback/Ideas Forum
393 results found
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Add the ability to include agency logo on a custom form
Many forms include a space for our agency's logo, however there isn't an option to include this in the custom form (which would otherwise be preferable to generating a web form in some cases).
4 votes -
allergies/diet tab
On the "Allergies/Diet" tab, it is currently possible to accidentally check "Allergy is life-threatening", then check "No known medication allergies/reactions" and then click save. If this happens, the side bar under the photo indicates that the client has a life threatening allergy when in reality, he/she doesn't have any allergies.
4 votes -
Add more than four administration time slots on MAR for each medication
It would be helpful to have more than four administration time slots for the MARs for each med. We frequently have OTC meds like tylenol and ibuprofen than can be taken every 4-6 hours.. so we end up having to duplicate the med several times per month and it gets confusing and causes errors.
4 votes -
Ability to open/read multiple incident reports at the same time.
In KC, case managers could pull multiple IR's on one screen to search for information or be able to easily send the information to DCS.
4 votes -
Add an Optional Message box to the Email dropdown of activities/reports
Add an Optional Message box to the Email pop-up for activities/reports similar to the Collecting External Signatures pop-up.
4 votes -
create a way to organize inquiries
We would like to see a way to organize inquiries on worker's workspace to they can know at a glance how high interest the family is....kind of like "hot" "warm" "cold" (red, yellow, green). This way licensors know who to prioritize and when.
4 votes -
Add the Ability to Enter in Company Holidays to block off all calenders automatically
When we were using KCare, we had the DaySmart calender add on, and we were able to enter in our company holidays in which our agency would be closed each year, and it would automatically block off all staff calendars to ensure an appointment wouldn't be scheduled by mistake.
4 votes -
Parent Portal
Create a foster parent portal with limited access to information on their kids. They will be able to have access to documents they can print out such as medical and dental forms. They should also have access to scanned versions of important documents. They can see upcoming dates for doctors' appointments, clearances, etc.
4 votes -
Add "reason" to dosage change screen on the Health>Medication tab
The pop up screen for dosage change should have a reason for the change in dosage on it. There is already a reason box on the medication tab, but it should all be in one place and should be specific to that change.
4 votes -
Ability to Add Description when scanning in Correspondence, etc
Ability to add Description (Name of Document) when scanning in Correspondence etc, therefore seeing Name of Doc in the case file view. Currently there is only the date and "Correspondence."
No description of who the correspondence is to or from, etc.
See below an example:
CURRENT EXAMPLE:
09/23/24 Completed Attachment Icon Correspondence
09/18/24 Completed Attachment Icon Assessments
09/18/24 Scheduled Appointment - 4:00 PM 90834 Psychotherapy (45 min.) - Therapeutic Progress NoteEXAMPLE OF ADDING DESCRIPTION
09/23/24 Completed Correspondence Corresp to Judge
09/23/24 Completed Release of Info ROI - Attorney John Smith4 votes -
Color Code Medications
Active and Inactive Medications are all blue under the Medications Tab. It would be great if Inactive Medications changed from blue to red or another color.
4 votes -
Email documents to add to an already filed document
If you've already uploaded or written a report and you get an email that goes with that report, it would be nice to be able to forward that to your extended reach inbox and then just attach it to that report rather than downloading and uploading it.
3 votes -
Allow Families to view previous submissions.
Currently families can view previously submitted "Custom forms" clearly labled from the "Communication" Tab, but all other forms default to the name of the uploaded document (i.e. xyz123abc.jpeg). Place uploaded documents into the named report/activity they were uploaded into clearly and allow families to view previously submitted forms from the "Compliance" tab. This helps prevent repeatable human error on new submissions for items that have been corrected in the past.
3 votes -
Allow Email alerts to be repeated
Provide the option in Email Alerts to send the alert more than once. For instance, if an item is out for signature, send a reminder every two days... or if a Rejected item isn't corrected, a reminder is sent daily... etc. Sometimes only one email can get forgotten.
3 votes -
Add a Space for Email in the People Tab
It would be nice to see the email address along with phone numbers when we click on the People Tab
3 votes -
Create a Field code "data Pull" Test
Create a method to "test" custom form when field codes are input into custom form builders without having to save and back out of the tool.
3 votes -
Having the new Allowance Log be accessed via the FFW so Foster Parents can see the auto-calculation.
Having the new Allowance Log be accessed via the FFW so Foster Parents can see the auto-calculation
3 votes -
how to run a report of FCSW history for each resource home and time period for which a specific FCSW monitored the home
this report will help us pin point when a FCSW has left a case and it will inform us how long they serviced the resource home. Right now, there is no other feature like this. In order to find out which FCSW has carried a specific home, we need to do a placement history search and look at each minor, then go to the minor's case file to see how long the FCSW serviced the home before the home was reassigned to a new worker. This current process is tedious, time consuming and unproductive. These types of reports are needed…
3 votes -
Customize staff welcome emails
Allow full admins to customize the staff welcome email with the agency logo, contact information for the database managers, etc. in all modules
3 votes -
Fix the broken image problem so we can stop deleting our browser cache
This might seem like a simple/ forgivable issue, but it does make navigation more complicated for non-tech-savvy staff and increases the number of support requests where the IT team has to then re-teach staff how to delete their browser cache so they can use the tool effectively. I'm not sure what the root cause is, but it is becoming at least a weekly occurrence.
3 votes
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