Feedback/Ideas Forum

  1. Parent upload allowance loga

    Parents need a way to upload allowance logs to extended reach through the family web portal.

    2 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom forms for staff documents & trainings

    Allow the use of custom forms for staff documents & trainings in both FC & GCM modules.

    18 votes
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    3 comments  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  4. SMS text messaging to include video content

    I would love to be able to create video announcements and send them to our foster families via text without them being able to see the other phone numbers on the mass text.

    3 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add a filter to homes and inquiries by "church"

    Add a filter to homes and inquiries summary by "church". Some of the churches we work with have requested a report of the number of families who are a foster or adoptive family within their church, so they can promote foster care and adoption needs in the community. They often sponsor events, in which it would be nice to see who has shown an interest in different programs and would make a good reporting tool within the organization as well.

    2 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a report that would show the memo line for Write-Off Adjustments

    This report would be helpful in gauging what we are writing off and why.

    2 votes
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    1 comment  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow custom fields for Staff Profiles

    Allow custom fields on Staff Profiles; in the General Information Section. Doing so will allow agencies to enter, track and locate additional credentials and licensures. For example, the therapists on our staff have a BBS License Number, a NPI Number and Simon Number. It would be nice to see this data all in one place...without clicking on several tabs or opening several documents.

    4 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow edits/deletes after 24 hours for specific reports/activities

    I'd like to dictate certain activities/reports that can be edited/deleted by caseworkers after 24 hours without needing the involvement of the branch or system admin.

    3 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allowance for cases discharged from pre-placement visits to be placed back on the pending referral list

    When referrals are opened to a pre-placement visit and then subsequently discharged, there is no option for them to be placed back onto the pending referral list. We have children who often go this route and it is mandated by licensing that we attempt a pre-placement visit for all children referred. So when a pre-placement case is discharged, the only option I know of is to re-enter the referral information. At one time there was an option under discharge to place them back on the referral list, but I have not seen this in a while. Thank you!

    38 votes
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    1 comment  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  10. Read only access for cross-agency client

    Would be helpful to create read-only access for cross-agency clients. Currently, anyone other than the assigned caseworker can access a linked client and enter activity/reports.

    2 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  11. Require documents for household members based on criteria

    Right now, you can only require documents for household members above a certain age. Like non-household members, it would be great if we could require documents based on relationship or if they are below a certain age.

    1 vote
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to add email alert when a referral's arrival date/time fields are edited.

    Add an email alert that is triggered by the "Arrival Date/Time" fields being edited on a case referral tab (prior to the case opening).

    3 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  13. Pull in FP or Household Member names into compliance items and not just on training. Instead of DL (Primary) it would pull & show DL (Jane)

    You currently pull in FP names for training items. I request that FP names also be pulled into the (Parent A) (Parent B) (Household Member) sections in the compliance / activity / report names to be view-able on the compliance tab.

    9 votes
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    1 comment  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  14. Mobile App for Foster Parents

    It would be helpful for Foster Parent to have a Mobile App for ER. This would help with them using the communication and update reminders tab of the family web.

    9 votes
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    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add an area to type a message to go along with reports emailed.

    When emailing quarterly reports with treatment plans, in order to request the social worker to sign, it is necessary to email from outside of ER because there is no way to type a message when emailing directly from ER.

    9 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  16. Staff Profiles


    1. Have the ability to set up a monthly email reminder to staff for clearances they have due. Similar to the monthly email that is sent out from the Foster Family Website, this would include everything that is due in the next 30, 60, 90 days and specifically what is due.


    2. If the above option isn't possible, it would be helpful to be able to customize the email alerts going out to staff for their compliance items. It would be nice to be able to use field codes to pull in the correct information for the email alert rather than a…

    3 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to Attach PP Slideshow to Home File

    It would be beneficial to include an option to attach a powerpoint slideshow similar to a word document, where it can be edited in the same format. This would be helpful to document and refer back to the photos included in home studies for each family's licensing file.

    20 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  18. A list of FPs by month, showing all FPs for a particular month, including newly certified and decertified for that month.

    Get a list of FPs by month, showing all FPs for a particular month, including newly certified and decertified for that month, but NOT broken out by agency SWs, just a list of the FPs.

    1 vote
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make "rate level" optional

    There are only a few automatic required fields on the general case tab and "rate level" is one of those. Our organization is a non-profit that does not receive funding so we would love to hide all billing information, especially on the case side panel.

    10 votes
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    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  20. Client Pictures

    It would be nice to have multiple field codes for pictures. The picture displayed in the chart may not be the picture we want to pop up on the face sheet. We have so many cute pictures of our kiddos that we would love to look at everyday in the chart- compared to the ones that would be more for public consumption (in the case of an AWOL or police intervention). In those cases, we would like to use a more serious picture and not a cute one of them cuddling a dog or something :)

    3 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
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