Feedback/Ideas Forum

  1. Allow Due Dates on Training items

    Our Training items take on one of three different forms: 1) Trainings that expire and require expiration dates, 2) Trainings that can be done at any time in a training period but have to be done by the end of the period (using a due date tied to the training period), and 3) Trainings that are one-time only that often have a specific due date not tied to anything. 2 and 3 don't 'expire'. They are 'due' and need to be done by a certain ADMIN-SPECIFIED time.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  3. Capability to send mass text to clients

    Our staff would love to be able to send text messages to clients from eR. I envision a client dropdown like when file from your eR inbox, so staff could select the individuals to receive the text, with a field to enter the text message, that would upload to the client's record.

    13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  4. Markup/ Comments Feature for inside Web Documents

    The feature would work similarly to how Google Docs and Word Docs do in terms of submitting a rough draft to someone for editing/ review where comments and suggestions can be made without altering the original text. Once the person reviewing is finished making their notes, it can be pulled back up by the original writer to make any changes or add anything the reviewer believed might have been missing from the report.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  5. Clearance Section of Staff Profile

    Create a Clearances Section on the general tab of staff profiles. This section should list data entry lines for the following:

    Clearance ID#
    DOJ Clearance Date
    FBI Clearance Date
    CACI Clearance Date
    Association (Name of Facility) and Date

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  6. Link files with using SSN or identical name, in the case of adoption

    Currently you can link files between DOB, name, and SSN. We have an issue when the child's name changes with adoption, and families do not want to share the child's SSN. We need another way to link, such as Medicaid number for example. SSN is becoming more private, with fewer uses of the SSN due to identity theft.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  7. Expiring rates

    When a child's level is set to expire on a certain date, it would be helpful if another rate level could be added to that case. ie; level 1 expires 3/17/20, and 3/18/20 starts a new level 2 rate. Currently the dates cannot overlap. I can already see missing it when I'm working on that pay period.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  8. Removed Scheduled Training from Foster Family Web at the start of the scheduled training instead of the day after.

    Removed Scheduled Training from Foster Family Web at the start of the scheduled training instead of the day after. This will make sure that FPs cannot register after the training has started.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can items turn yellow in Compliance Tab more than 10 days before expiration?

    Items on compliance tab turn yellow 10 days before expiration date but many times 10 days is not enough time to schedule something that will work with foster parent and agency case manager's schedules. Maybe 30 days would be better?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  10. Babysitter training registration

    Is there a way for babysitters to register for training. One of our homes has two babysitters. I attempted to register them through the family website, but there names don't come up. I do see they have access to add items in there, they show up on the compliance checklist on the family side.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop Repeating Formula (Reports, Activities)

    There are suggestions here about "stop repeating if no foster care cases", and "stop repeating after x # of occurrences", both of which are good, but I'd like to add "Stop Repeating based on formula", or, "Stop repeating when Child is x months or x years old". There are a lot of ways to START reports/activities, but very few with STOPPING them.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  12. Restrict Worker Drop-Down by Branch

    Add Agency Preference to only show workers in the worker drop-down menu that are from the Case's or Foster Home's branch.

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  13. Move the cancel and delete tabs away from saving.

    Could we separate the cancel and delete tabs away from the save and generate tabs. Accidentally hitting cancel/delete is horrible! Some of us work off of tablets and phones, which need to be blown up every time before hitting the tab to ensure not to hit cancel or delete.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow admin delete of compliance items

    Admins who create Compliance items sometimes make mistakes. However, you can't delete a compliance item, EVER. You can only make it Inactive. Over time, the useless items pile up in the 'Inactive' bin. Please allow Admins to delete compliance items.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add "Items due" to Case Record dropdown

    Please add an "Items due" item to the case records drop down menu, see attached screenshot for the drop down.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Flag idea as inappropriate…  ·  Admin →
  16. ability to choose signature date

    For Custom Forms, Staff and Supervisors would like to choose their signing dates as there are times we review the documents but don't go in and sign officially until a later date.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  17. Email Alert for BOTH worker and Secondary worker when a family posts a message to their Newsroom in the Family Web

    Currently when a family post a message on their family Newsroom it only alerts the primary caseworker. It would be nice to have it also notify the secondary worker.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  18. App updates

    Could there be fields added for Child's Medicaid number and number of available beds for the homes?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  19. Is there a future for the ER App to have approval/ deny capabilities? Most my workers are remote and this would be helpful & a game changer.

    Is there a future for the ER app to be able to approve or deny submissions? This would be very helpful to our workers out in the field.
    Thanks.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
  20. Dedicated "Training" Section for Homes and Clients

    On the Family Web Portal, have a section specifically dedicated to internal training opportunities for Foster Parents to do at their leisure. In addition, also have a section for internal training activities an agency has available for Foster Parents to engage with their Foster Children. An example would be "Basic Cooking Skills", which provide an activity (or activities) for the foster parent to work through with their children to track/ assist with development of life skills.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Foster Care Module  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback/Ideas Forum

Categories

Feedback and Knowledge Base