Feedback/Ideas Forum
360 results found
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Enhance graphical user interface for mobile workspace
The GUI for mobile devices is the same (the workspace looks congested on the left side whereas the right side is just an empty space), the look of the webpage does not change with the devices. Overall, the system serves its purpose to a great extent but lacks visual aspects.
4 votes -
Custom "Marital Status" options on the Case Record
In our implementation, we serve a very diverse population. We need to be able to categorize their "marital status" beyond the traditional. Single, Married, Divorced, and Widowed" options built into extendedReach. This seems like a no-brainer, as custom options are available in the home settings.
Please add and vote!
3 votes -
summary of incidents - include status of incident on list
On the screen that shows a list of the # of incidents for the last 3, 7, or 30 days, include the status (draft, submitted, or completed) of the incident report.
3 votes -
Print Formatting
Provide further customized options in how Reports and Activities are formatted when printed. Some of the Reports can be quite lengthy, have empty space, and generally are hard to read when printed. If the reports could be exported to an uploaded Word document format with the assigned field codes before printing, that would be a big help.
8 votes -
Field Code number assignment
Provide the ability to directly edit field code number assignments. When changes are made to Reports, past and future data are sometimes no longer in alignment. Being able to manually assign field code entries would make editing easier.
6 votes -
A Family Preservation/Reunification Program
We need a system that works for days care but is not a substitute care (Residential or Foster Care) program. Our Family Preservation program would benefit greatly from the options on the GCM side but are currently stuck on the Foster Care side in order to bill properly. Reunification is a new program that will be similar to Family Preservation.
4 votes -
Sync updates between User ID's & Staff Profiles
If the staff's title or branch is changed in either the staff profile or user ID, that info should sync to the other. Better yet, combine the User ID's & the Staff profiles to one thing. Having them separate is confusing.
3 votes -
Sending Messages to Closed Homes
Include the ability to post messages to "Closed" homes from eR.
1 vote -
Rename "gender" field to "Sex Assigned At Birth"
Gender field should be labeled as "sex assigned at birth" to more accurately reflect the information legally required and be inclusive of individuals who no longer identify with that label. This is basic trauma-informed and inclusive best practice for mental and physical healthcare providers.
31 votes -
Automatically stop tracking expiration after household member moves out or pet is set to inactive
After we mark a household member as having moved out, or a pet as inactive, staff and foster parents are still being notified regarding their expiring documents. Please automatically stop tracking their expirations when we mark as moved out/inactive.
66 votes -
Ability to Lock forms after Approval/Review
There needs to be a lock option once a form has been approved/reviewed. As it is, any form can be changed at any time, even after the forms has been approved. This option needs to be available on both sides Foster Care and GCM.
9 votes -
6 votes
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Add Ethnicity in the Client Information section of the General Tab. Race, then Ethnicity. This is a Civil Rights Compliance requirement.
In addition to Race, Civil Rights Compliance requires that organizations over 50 employees track Ethnicity and Disability. These should be included as part of the Client Information section of the General Tab and have the ability to make them required fields.
9 votes -
The ability to identify a form as a medical form on the GCM side of the system
We should be able to mark a GCM form as medical like we can on the Residential side of the system. That way, we can specify which types of case notes or pieces of the client contact record we would like to pull or field code that type of information into a form.
3 votes -
Calculations within Reports and Activities
Have Reports and Activities internally perform calculations based on field code entries. This would minimize risk of errors in which reports need to display a calculation based on field code entries
6 votes -
Configuration for automatic sync to Zoho after Report completion
Add a feature to the Activity and Report configurations that forces an upload to Zoho when submitting. I know it is possible to do it manually in System Configuration, but having this directly attached to specific submissions would be extremely helpful for up to date Zoho reporting.
5 votes -
Showing calculated yearly training hours shown on Compliance Tab just like on the Home File under training, would expedite daily operations.
In order to ensure that our time is spent providing services and resources to our resource families and foster kids, it would be helpful to revise the compliance tab in order to view the total number of hours a resource parent has completed instead of having to click on each training and have to calculate the hours. It is time consuming and takes away precious time from other duties.
2 votes -
Having a spot on your workspace like an inbox that shows you the messages families have sent. At least showing unread messages.
It would be nice to have a spot on your workspace like an inbox that shows you the messages families have sent to you. At least showing unread messages. That way you don't have to go back and forth from your email to ER, it would all be in one spot. Also, if people have a rule set up for their email to directs all ER alerts to a specific folder they may miss a message from a family.
9 votes -
Auto Insurance Field
Auto-populate "Auto Insurance" with vehicles added in the Add Vehicle Tool like it does for "Auto Vehicle Registration".
4 votes -
Add a start date for medication
Medications can be prescribed and started on different days. We often have our psychiatrist prescribe on a Thursday but the new meds are not started till the following Tuesday.
6 votes
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