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How can we improve extendedReach?

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111 results found

  1. Allow New Clients/Inquiries to Fill Out an Application/Intake Paperwork on the Agency's Public Website

    This would work similar to how the Foster Parent Application process works in the foster care module. (can be embedded on an existing web page, creates the new record in the database, and sends an email alert)

    75 votes
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    17 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    Completed  ·  Matt Bidwell responded

    Hi All,

    We are having a short Webinar this Friday, October 26th from 1:00 PM – 1:30 PM EST to review the new Online Referrals feature.

    You can use this link to register for this event.

    http://tinyurl.com/yax7esxx

    Matt

  2. Signature capture from outside the agency (such as county workers) and foster home online signatures as part of approval process

    72 votes
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    6 comments  ·  Foster Care Module  ·  Admin →

  3. Include the ability to generate email alerts for expiring documents on the staff profile.

    We would like to have a system that allows supervisors to track expiration dates for for their staff including email alerts for expiring documents.

    49 votes
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    0 comments  ·  Foster Care Module  ·  Admin →

  4. Map of all licensed foster homes color coded by assigned licensing worker.

    Map of all licensed foster homes color-coded by assigned licensing worker.

    46 votes
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    5 comments  ·  Foster Care Module  ·  Admin →

  5. Add ability to send text reminders for scheduled appointments

    Add ability to send text reminders for scheduled appointments

    46 votes
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    9 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →

  6. Add ability to send an email alert which contains the contents of a activity/report "custom form" (CANS, Incident Report, Foster Parent Log)

    Need for both Foster Care & GCM Systems - Add ability to send an email alert which contains the contents of a activity/report "custom form" (CANS, Incident Report, Foster Parent Log) that includes the entire contents of the report/activity (and/or including the narrative section) - preferably as an attached PDF to the email alert. :)

    45 votes
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    Completed  ·  1 comment  ·  Foster Care Module  ·  Admin →

  7. Sync Appointments with a Worker's Google Calendar

    44 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →

  8. Reject Comment

    Add a dedicated feature to send comments back with reports that are rejected.

    41 votes
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    8 comments  ·  Foster Care Module  ·  Admin →

  9. Custom forms for staff documents & trainings

    Allow the use of custom forms for staff documents & trainings in both FC & GCM modules.

    39 votes
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    4 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    Completed  ·  Lisa Boyle responded

    Custom forms for Staff documents is now available. Under Organizational settings, look for the new Setting called “Staff: Advanced Staff Documents + Training (custom forms).” Once selected, under Organization settings > Staff Document Types (or Staff training types), you can create your document/training types and include custom fields. All existing documents/training have the ability to have custom fields added to them.

    contact Support with any questions about this feature!

  10. Be able to use Scanner Inbox to create Staff Documents

    38 votes
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    4 comments  ·  Foster Care Module  ·  Admin →

  11. Auto-Update Secondary Caseworker Tasks

    Automatically transfer assigned reports and activities to the new secondary caseworker for a case if the secondary caseworker is updated (i.e. the same way due dates are automatically assigned to a new primary caseworker if the primary caseworker for a case is changed).

    34 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
    Completed  ·  Matt Bidwell responded

    This modification has been completed. It will be deployed over the next week, if it has not already been added to your system.

  12. Task List View

    Display Worker's task list in a calendar view.

    32 votes
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    2 comments  ·  Foster Care Module  ·  Admin →

  13. Turn off email security for in-house eR users and/or email alerts

    The new email security feature means that with every email alert to our caseworkers, they have to enter their password for each and every email alert before they can see it. This can be quite time consuming just to be able to see a reminder email. Could this feature be turned off for current eR users or in-house people? Or at least have a memory feature where it verifies it the first time but remembers it thereafter? It would be nice to have the ability to turn this feature off just for our in-house email alerts.

    31 votes
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    6 comments  ·  Foster Care Module  ·  Admin →
    Completed  ·  Lisa Boyle responded

    We understand this security feature significantly disrupted workflows for some of our customers and based on customer feedback, we have made some adjustments to help all customers out.


    Starting on Monday, March 7th, we made a change that allows all emails going to verified encrypted inboxes to display the subject and contents of emails, without the extra step of logging into the LuxSci email gateway. Emails to a recipient inbox that is not verified as an encrypted inbox will still be routed through LuxSci email gateway.


    Thank you for your feedback and comments!  

  14. Referrals: Add Compliance tab and/or Attachments

    Allow related and needed documents to be uploaded and attached to referrals prior to opening a case.

    31 votes
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    10 comments  ·  Foster Care Module  ·  Admin →
    Completed  ·  Matt Bidwell responded

    This modification has been completed. Once testing is complete, we will start to deploy to systems.

    Anyone want to be one of the first to get it?

  15. Share License with Foster Family through FFW

    Be able to share most license file attachment (from the License screen) with the Foster Family through the foster family website.

    31 votes
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    0 comments  ·  Foster Care Module  ·  Admin →

  16. Replace "(Parent A)" and "(Parent B)" identifiers with the first names of each parent

    For reports and activities that apply to both parents in a 2 parent household, replace the automatic "(Parent A)" and "(Parent B)" labels that show up next to the report/activity title on the compliance tab or home file with the first name of the foster parent. For example, "CPR (Parent A)" and "CPR (Parent B)" would show up as "CPR (Mary)" and "CPR (Ali)".

    30 votes
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    1 comment  ·  Foster Care Module  ·  Admin →

  17. Warning Message if Placement is made outside of licensing parameters

    warning banner, when we place a child into a home that is outside of the licensing parameters as entered in the licensing tab for a home? For example:

    • Placing a 4th child in a home with a max capacity of 3;
    • or placing a child in a home with a Service Type that does not match the homes licensed service types (case is ED, but home's Service Types do not include ED);
    • or placing a child in a home who's age is outside of the low/high age range;
    • or placing a child in a home where the gender/race/etc. does not…
    28 votes
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    0 comments  ·  Foster Care Module  ·  Admin →

  18. Automatically save progress on custom forms.

    Develop a system that would save information as it is being typed in to documents so that if an error should occur, information is still retrievable although it had not been saved by the user. This would help so that information would not be lost before it was being saved. I spent a few hours writing a document and when I went to save it, I got an error message that it couldn't be saved. Then the document was blank again.

    25 votes
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    4 comments  ·  Foster Care Module  ·  Admin →

  19. Custom Form - single line text description option available.

    Make a Description option available for the single line text feature of custom forms. Currently "Required" and "Description" are available as options on the custom tab of reports and activities. Description would be very helpful to have on custom forms so that it can be seen easily in the Case File.

    22 votes
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    1 comment  ·  Foster Care Module  ·  Admin →
    Completed  ·  Matt Bidwell responded

    This feature has been added to extendedReach.

    If you do not see this feature, or have any questions, reply to this email.

  20. add the ability to show a picture in the side bar of the GCM module.

    In the Foster Care Module, there is an ability to add a picture to the sidebar of a clients page. I would like this in the GCM module as well.

    21 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    Completed  ·  Matt Bidwell responded

    This feature has been completed. To add a profile image, create an activity type with option “Show as Profile Image”.

    Let me know if you have any questions.

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