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360 results found

  1. form D options to fill out form

    have all the fillable fields accessible in eR to fill out form

    1 vote
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  2. changing a rate defaults back to original rate

    When a rate has expired and I change the rate and remove the expiration date, when you click save, it puts the expiration date back in. You have to go back in and remove it a second time. Double work and time consuming.

    1 vote
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  3. Add "Pool" field from the Home General Tab to the "Custom Labels" section under Organization Settings

    The issue that we are running into with our audits is that the term "pool" is somewhat subjective when you consider alternative water hazards such as hot tubs, stock ponds, fountains, creeks, rivers, lakes, etc.

    The reponse from Support was that "Agency's typically use the 'Pool' check box to identify any water hazard of concern" but this causes an issue with out regulatory auditors who review the Home Study of a home identified as "Pool:Yes" but there is no pool on the property.

    We request that the pool field be added to the Custom Labels section of the Organization Setting…

    1 vote
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  4. When eR Support is responding to a submitted ticket, copy my link and email I had submitted in eR to the reply email.

    When eR Support is responding to my submitted ticket, it would be helpful for them to copy my original email and link to the reply email. This will help jog my memory of the ticket request I submitted. Sometimes, the reply from eR Support is months later and I may have forgotten.

    1 vote
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  5. Staff List with Hire Date

    Create a field code for staff hire date and/or create a report that includes hire date, first, last name, and staff title. This is a common request by the state and this should be a QUICK pull from Extended Reach rather than a manual process.

    1 vote
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  6. Sort functions for lists

    There is no way to sort a list ny anything other than name. ie, admission date, discharge date, etc.

    1 vote
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  7. Under Financial Records View- Add DOS w/ Insurance Company on front page.

    Under Financial Records view- Adding the Date of Service of the insurance payment on the front page. Allowing at first glance to see payment received with DOS, without having to go into payment to see what date of service it was applied.

    1 vote
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  8. Allowing more than one staff in a file at a time

    When we intake a client we can have multiple people that need to enter different info in various sections, but they can't because other staff are in the client file at that time and it won't allow more than one staff at a time. Our staff get an error message.

    1 vote
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  9. FFW include a Signature Needed section for items needing external signatures

    For alerts regarding External Signatures to be seen on the Foster Family Web in addition to the email received or to have a section in the side menu requesting these signatures

    1 vote
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  10. Provide up to 5 authorizations for services.

    Allow more than one Authorization to be linked to an invoice. In Foster Care, there is typically more than one funding stream for services.

    1 vote
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  11. Make Zoho Link Easier to Find

    I would LOVE if the Zoho Analytics link was featured more prominently, maybe as a button at the top of the screen or on the sidebar.

    That would make it much easier to navigate to. It is a bit difficult to remember the location when you are first becoming familiar with the platform, and since it is at the very bottom of the 'Organizational Settings' dropdown list, it gets covered by a black text box and can be difficult to locate.

    1 vote
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  12. Create a place to track blood pressure

    We need a place to track changes in blood pressure over time in addition to changes in BMI.

    1 vote
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  13. external signatures - signatory to receive copy of what they signed

    When we send out for external signature, the document goes away after they sign. It should send a copy to their email or allow them to download it from that screen.

    1 vote
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  14. The ability to see photos in messages sent to the foster family website, without having to open the attachmen

    The ability to see photos in messages sent to the foster family website, without having to open the attachment

    1 vote
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  15. Resize scanner inbox document preview

    The document preview for the scanner inbox is small and inconvenient to view and identify documents. Enlarging the preview window frame provides a better view.

    1 vote
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  16. It would be great if the diagnosis entered in the Comprehensive Primary Assessment can automatically feed into the Diagnosis tab.

    It would be great if the diagnosis entered in the Comprehensive Primary Assessment can automatically feed into the Diagnosis tab.

    1 vote
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  17. A Universal Insurance Provider List

    Transitoin to a Universal Insurance Provider list (instead of lists for each organziaton ) to reduce number of required entries (or edits) containing the same information.

    3 votes
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  18. Ability to Receive Email Alerts Upon the Submission of an Online Referral Form (GCM) or Online Inquiry Form (RES)

    Currently there is not a way to receive notification that an online form has been received. It would be awesome if this ability was implemented so we don't have to weed through all pending referrals or inquiries (as some are still entered manually).

    0 votes
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  19. There should be a way to limit a user to creating user ids and staff profiles.

    This way HR can add staff and upload their documents without having full access and being able to make other changes to the system.

    1 vote
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  20. 0 votes
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