Feedback/Ideas Forum
363 results found
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Inactivating supervisor staff profiles in er
When inactivating a staff profile in eR for an employee that acts as a supervisor to other directs reports, the administrator should be prompted to reassign those direct reports to another supervisor, much like the alert to reassign cases when a caseworker's staff profile in inactivated. This should be done in both foster and GCM systems.
14 votes -
The ability to identify a form as a medical form on the GCM side of the system
We should be able to mark a GCM form as medical like we can on the Residential side of the system. That way, we can specify which types of case notes or pieces of the client contact record we would like to pull or field code that type of information into a form.
3 votes -
Bot - Import information from PDF and Word documents into the families records
I would like to import information into the families records from PDF and Word documents. This would save me time from inserting the information manually. This function would operate as a Bot. I would be able to revise the imported information for correctness and report any issues to ER for corrective actions.
12 votes -
Keep families from submitting X until they submit Y in Licensing
Keep families from submitting X until they submit Y in the licensing process. So, they have to submit one group of documents before they can move on to submitting the next parts. This would make the process seem less overwhelming to families and would track their progress in a simplified way.
1 vote -
summary of incidents - include status of incident on list
On the screen that shows a list of the # of incidents for the last 3, 7, or 30 days, include the status (draft, submitted, or completed) of the incident report.
3 votes -
A Family Preservation/Reunification Program
We need a system that works for days care but is not a substitute care (Residential or Foster Care) program. Our Family Preservation program would benefit greatly from the options on the GCM side but are currently stuck on the Foster Care side in order to bill properly. Reunification is a new program that will be similar to Family Preservation.
4 votes -
Add a "suffix" option for all people; this is often required information for background checks, etc.
Adding a dropdown menu with suffix options (ie, Jr., Sr., III, etc) will be useful as these are necessary when completing government forms and background checks.
1 vote -
Enhance graphical user interface for mobile workspace
The GUI for mobile devices is the same (the workspace looks congested on the left side whereas the right side is just an empty space), the look of the webpage does not change with the devices. Overall, the system serves its purpose to a great extent but lacks visual aspects.
4 votes -
Showing calculated yearly training hours shown on Compliance Tab just like on the Home File under training, would expedite daily operations.
In order to ensure that our time is spent providing services and resources to our resource families and foster kids, it would be helpful to revise the compliance tab in order to view the total number of hours a resource parent has completed instead of having to click on each training and have to calculate the hours. It is time consuming and takes away precious time from other duties.
2 votes -
Auto Insurance Field
Auto-populate "Auto Insurance" with vehicles added in the Add Vehicle Tool like it does for "Auto Vehicle Registration".
4 votes -
Add a "read receipt" option to Family Web notices
When we send a group email to families through "Post a message to homes", it would be helpful to include a "read receipt" check box so that we can track if a family has seen the item we have sent.
9 votes -
Allow for the deletion of community posts on the Foster Family Website.
Families will have access to confidential information and may accidentally post to the community instead of privately. It would be nice to know that we could delete posts that violate privacy/community guidelines. The "Questionable Post" link doesn't allow for deleting or hiding the post.
Also I posted test posts that are still up there and it would be nice to delete them.6 votes -
5 votes
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Goal, Diagnosis, etc field code pull ins should work more like KCare and be date based.
Currently, Goals, Diagnosis etc pull in based on current or past month. It would be better if these were date based like Kcare.
3 votes -
Readmitting
Be able to select what information you want to transfer to readmit a child. A had a sibling group readmitted. All of their items from 2018 transferred to now. Medication logs, medical information, those items are not needed. At least an option to select multiple things to delete if needed instead of having to go into each individual item to delete.
6 votes -
Auditor Access
The ability to change the information that is displayed on the child's profile. The information is pretty basic. It would be nice to be able to add allergies, rate level, medicaid number. Some of these items are requested by auditors. It would be nice for the items to be displayed instead of having to create an entry for a face sheet that does contain this information.
3 votes -
It would be great if we couold perform mass adjustments in eR.
the rate for a particular code increased, however, the rate was not updated in eR until months later. It would be great to identify those lines items and complete mass adjustments to prevent having to go into each invoice to complete the adjustments.
4 votes -
Print Formatting
Provide further customized options in how Reports and Activities are formatted when printed. Some of the Reports can be quite lengthy, have empty space, and generally are hard to read when printed. If the reports could be exported to an uploaded Word document format with the assigned field codes before printing, that would be a big help.
8 votes -
Field Code number assignment
Provide the ability to directly edit field code number assignments. When changes are made to Reports, past and future data are sometimes no longer in alignment. Being able to manually assign field code entries would make editing easier.
6 votes -
Calculations within Reports and Activities
Have Reports and Activities internally perform calculations based on field code entries. This would minimize risk of errors in which reports need to display a calculation based on field code entries
6 votes
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