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393 results found

  1. increased security to client records

    Include two-factor authentication

    1 vote
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  2. Mobile Friendly Online Referral Form

    Currently, the online referral forms do not dynamically change to fit mobile screens. With the the share of webrowsing increasingly moving to mobile, this is vital for our users experience on our website.

    15 votes
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  3. Show that an event will never be done without deleting the event

    I would like to suggest an enhancement to the database to show that an event (report or activity) "will never be done." At this time, the only options are Due (Red) or Completed (Green). There is also a yellow for "expires soon." I would propose another color or symbol (perhaps an X in the circle) that shows that the event was never done. Otherwise, the only way that we can get it off the 'tickler/scheduler' is to delete the event (but then we lose visibility of it completely.

    3 votes
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  4. System Admin should be able to view what each user group sees

    Add the option for system admin to be able to view what specific user groups see, to make sure our permissions are set properly.

    14 votes
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  5. 7 votes
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  6. Billing Rules for less errors

    Allow there to be flags or billing rules built into the back end of eR that trigger flags or shut down users from billing incorrectly. For example, if a user tries to bill Therapy (30 mins) and Family Therapy (30 mins) in the same day, then it would either say NO or it would trigger an administrator to review before generating a claim, because it is not allowed to be billed. Same thing for not allowing claims to be generated for case notes that are dated 2 weeks late, allowing it to do the documentation, but not necessarily billing it…

    8 votes
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  7. Time Dispensed line added to current eR MAR

    We absolutely LOVE your current MAR that is built into eR. However our State requires time dispensed to be documented each time a med is given. This one change would allow us to utilize your online form.

    10 votes
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  8. Create an option to link mother/baby referrals similar to sibling groups

    When a referral comes in for a mother and baby, we would like a way to connect the two cases as a "group" similar to siblings. We could get the functionality we need by putting them in as a sibling group, but this doesn't seem quite right as they are not siblings and the terminology doesn't fit the relationships.

    9 votes
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  9. Create easy access to shared files or blank PDF forms by placing them on Compliance tab next to each required item.

    Move or link blank PDF or Word files to the Compliance Tab requirements similar to configurator forms. This will increase easy of finding documents that need printed and filled out.

    Example: I'm on the phone with a Foster Parent. They are looking at the Family Website and see a red compliance item on their checklist. They click on it to find the form, similar to configurator forms, but nothing appears because it is a PDF or Word document. Instead of having the parent search for the form list, have a small document link next to the red compliance bullet. Click…

    7 votes
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  10. A way for foster parents to print off their earnings history.

    We have requests from Foster Parents a lot for a printed statement of their earnings. It would save time for all if they could print what they see on the "family website" their earnings history. Plus a way they can request a period of time (for the year) and get a "statement" of their earnings for that period.

    2 votes
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  11. Have foster home compliance checklist items remain red if future document is filed

    When Due items are missed have their be some sort of notification to providers they're still missing the overdue item.

    3 votes
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  12. FFW youth compliance checklist

    Similar to the home checklist but for the youth so they can see the red, yellow, and green dots for paperwork.

    7 votes
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  13. Treatment Goal Details

    Allow treatment goals to pull in details when added as an item in custom form builder. At this time only the goal is available with no details.

    9 votes
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  14. Discharge Reports

    Add the Foster Home to the Discharge Report Summary for the Discharge Cases

    3 votes
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  15. FFW document folders & sort by most recent

    Have a folder organization system for FFW documents. Example their service statement is shared on FFW monthly. We need them to have access of all of those documents but it is a mess when they try to find what they are looking for.

    A folder for all service statements (docs uploaded in that item) and displayed most recent to oldest.

    5 votes
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  16. People Tab - end date option

    Allow workers to select start/end dates for people in a case file. Currently there is no way for us to track who an old worker / new worker is without deleting the old one. For our records we wouldn't want to delete them, just to note that they are no longer the current worker.

    1 vote
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  17. Support Single Sign On through other authentication services

    It would be great if ER could support Single Sign On (SSO) services like Azure Active Directory. Our organization using Azure for authentication. With other SAAS providers we are able to configure the authentication process to route through Azure. This allows our workers to not have to maintain a separate username/password for this system.

    3 votes
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  18. 1 vote
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  19. Post Message to Home feature

    Post Message to Home feature…When selecting families to send a message to, is there a way for it to only list families each person is assigned to?

    5 votes
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  20. Email or Workspace Alert for Newly Added Shared Forms + Files

    it would be nice if we could set up an email or workspace alert when an item has been added to a specific section of the Shared Forms + Files folder, that way staff knows that a training video or agency-specific guide has been added.

    4 votes
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