Skip to content

Feedback/Ideas Forum

← Customer Feedback for extendedReach

How can we improve extendedReach?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

378 results found

  1. Add a duplicate button for duplicate referrals

    We receive numerous duplicated referrals often and would like to be able to add new date with existing demographics to system instead of re-adding all this data again and again. It would be a real timesaver for our intake department.

    6 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  2. ERPP

    different departments in one company have different needs. It will be nice if every department can have their own caseload organized. I also help out with ERPP and many landlord reach out to ERPP directly and they can't enter somebody into Extended reach like that. I was wondering if there is way to enter just client names and their information like Google spreadsheets but on extended reach and more organized.

    1 vote
    0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

  3. Allow medications and diagnosis to prepopulate into already created forms

    All medications and diagnosis to prepopulate into already created custom forms.

    5 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  4. Lock down and Alert when a change to billable case activities have been made after it's been ran for the month

    The ability to "lockdown" billing or send any kind of alert when a change has been made after the billing has been ran for the month. This feature is available in our Foster Care/Residential system, but not in the GCM system you are using now.

    4 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  5. Auditor Role have access to Case File sorted in same manner by report/activity, have access to Compliance Tab

    Current Auditor roles does not allow access to viewing Compliance tab, or any other features that are helpful for an auditor to view in a snapshot. Instead they are asked to go through a huge list of documents and often do not have time for this so just ask us to find and scan separately anyway. Would also be nice to be able to just turn on a report or activity for them to review rather than having to click every-single-entry made.

    17 votes
    1 comment  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  6. Ability to turn on view for only select residents/clients versus the entire "home" for residential.

    Since a lot of contracted and resident-specific workers only work with select children, it would be nice to have the ability to allow access to only select residents/clients versus the entire "home" - as in residential this is not helpful with ensuring other resident information is not viewable to staff who do not need to see it.

    4 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  7. add a field code for the funding worker's phone number for face sheet

    The funding worker is an essential part of the team, and it is essential to have this number on the face sheet especially if there is an emergency and we do not have access to the extended reach through a power outage.

    3 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  8. Allow math formulas to run in web documents or reports. I need allowance calculated.

    Allow math formulas to run in web documents or reports. I need allowance calculated.

    1 vote
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  9. Adding CAPTCHA to online referral forms

    In the world of spam, bots, and unsavory characters, website forms seem to be a hot target. In order to keep business efficient, it is vital to have the ability to filter out and block these bots from filling out our forms, dirtying up our data, and creating more work for our team.

    I believe adding a CAPTCHA to online referral forms will solve this problem.

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  10. Another Option for Applying Payments to A/R Invoices/Claims

    Currently to apply a payment, you pull up the client Finance Record, Choose 'Payment' fill in the information from the payment and apply to the appropriate invoice. If the Funding Organization/Payer is only paying for a few clients and invoices, this works fine, but we get Funding Organizations/Payers that are paying for 100's of clients and invoices with one check/EFT and doing it this way is very time consuming. Even using the "Add Another" is time consuming because you need to enter the invoice number or name each time.

    Idea - Pull up that Funding Organization/Payer from the Financial A/R…

    6 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  11. Have a field code to pull archived treatment goals into a form

    Currently you can only pull "in process" treatment goals into a form. It would be nice to have a field code that can pull in any "completed" treatment goals. For North Carolina cases, having this be able to be pulled into a form would keep it Medicaid compliant.

    1 vote
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  12. Hide one-time compliance items upon completion

    Create configuration option with the ability to "Hide" one-time compliance items upon completion. The idea would be to reduce the overall number of activities/reports that appear on the compliance tab and make it easier for users to focus on the ones that are used frequently.

    20 votes
    1 comment  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  13. Take out the option to add a free-form 'Location' (the '+') in Activities to keep locations consistent.

    1 vote
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  14. We need a way to allow a user to edit a single report or activity type without allowing editing access to all reports or activity types.

    4 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  15. Required Fields

    On the charges screen, the START DATE and END DATE are required, which then prompts the system to count the DAYS OF CARE. This often results in a month having double days when revenue reports are done. It would be nice if these were not required fields OR if the system would not count the days.

    1 vote
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  16. Forms Copy

    Allow a form with multiple family members signatures to be able to copy to other family members.

    1 vote
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  17. Autofill the medication side effects

    When entering and selecting a medication, please have it to where the side effects will automaticaly select so that we don't have to manually check them. Some meds have many side effects and this becomes quite a time consuming task (flipping back and forth between the info sheet and ER).

    1 vote
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  18. Pull Preferred Name for SMS Appointment Reminders

    SMS appointment reminders should pull the "Preferred Name" field instead of legal name so as to not retraumatize individuals whose legal name is a dead name or a reminder of trauma that they choose not to use.

    3 votes
    1 comment  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  19. Rename "gender" field to "Sex Assigned At Birth"

    Gender field should be labeled as "sex assigned at birth" to more accurately reflect the information legally required and be inclusive of individuals who no longer identify with that label. This is basic trauma-informed and inclusive best practice for mental and physical healthcare providers.

    31 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  20. GCM Features same as Residential

    GCM does not have all the features that the Residential module has. For example, the preferred name pulls over to the side bar in residential module, but not in GCM. All residential module features should at least be options in GCM.

    12 votes
    2 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?
1 2 … 9 11 13 … 18 19
  • Don't see your idea?

Feedback/Ideas Forum

Categories

Feedback and Knowledge Base

(thinking…)