Feedback/Ideas Forum
361 results found
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Pull Preferred Name for SMS Appointment Reminders
SMS appointment reminders should pull the "Preferred Name" field instead of legal name so as to not retraumatize individuals whose legal name is a dead name or a reminder of trauma that they choose not to use.
3 votes -
Rename "gender" field to "Sex Assigned At Birth"
Gender field should be labeled as "sex assigned at birth" to more accurately reflect the information legally required and be inclusive of individuals who no longer identify with that label. This is basic trauma-informed and inclusive best practice for mental and physical healthcare providers.
31 votes -
GCM Features same as Residential
GCM does not have all the features that the Residential module has. For example, the preferred name pulls over to the side bar in residential module, but not in GCM. All residential module features should at least be options in GCM.
12 votes -
Allow for multiple hire/term dates + job titles in Staff Profile for re-hires.
Allow for multiple hire/term dates, along with multiple job "title" options for staff who have been re-hired. We feel that we are unable to utilize the reactivation feature for staff profile because we are not currently able to keep track of the employment history within the active staff profile.
1 vote -
Ability to choose NO Dx and a date box for last updated under the Behavioral Tab in the client chart
Ability to choose NO Dx and a date box for last updated under the Behavioral Tab in the client chart
1 vote -
The ability to track when an update to the medication list was done and by whom. As well as a checkbox for No Medications.
The ability to track when an update to the medication list was done and by whom. As well as a checkbox for No Medications.
13 votes -
Add a way for non supervisor to view the awaiting approval portlet for just the things they need to approve not all.
Currently, if you put the awaiting approval portlet on it will show ALL not just what is awaiting approval for non supervisors. A way for case managers to view the awaiting approval portlet for the things they have to approve only.
1 vote -
date formatting
all of the date fields in ER are inconsistently set and therefore adding more time to those entering data. They should all be formatted in the same way no matter where in the program that they appear. This is just basic programming.
In some date fields one can enter mmddyyyy and it goes through fine. in others, that same entry gets rejected stating the date must be mm/dd/yyyy. It is time-consuming at best let alone a bit distracting and annoying.
Yes, we can just make sure to enter it always as mm/dd/yyyy and therefore not be subject to any system…
1 vote -
increased security to client records
Include two-factor authentication
1 vote -
Mobile Friendly Online Referral Form
Currently, the online referral forms do not dynamically change to fit mobile screens. With the the share of webrowsing increasingly moving to mobile, this is vital for our users experience on our website.
15 votes -
Show that an event will never be done without deleting the event
I would like to suggest an enhancement to the database to show that an event (report or activity) "will never be done." At this time, the only options are Due (Red) or Completed (Green). There is also a yellow for "expires soon." I would propose another color or symbol (perhaps an X in the circle) that shows that the event was never done. Otherwise, the only way that we can get it off the 'tickler/scheduler' is to delete the event (but then we lose visibility of it completely.
3 votes -
System Admin should be able to view what each user group sees
Add the option for system admin to be able to view what specific user groups see, to make sure our permissions are set properly.
14 votes -
1 vote
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Billing Rules for less errors
Allow there to be flags or billing rules built into the back end of eR that trigger flags or shut down users from billing incorrectly. For example, if a user tries to bill Therapy (30 mins) and Family Therapy (30 mins) in the same day, then it would either say NO or it would trigger an administrator to review before generating a claim, because it is not allowed to be billed. Same thing for not allowing claims to be generated for case notes that are dated 2 weeks late, allowing it to do the documentation, but not necessarily billing it…
8 votes -
Time Dispensed line added to current eR MAR
We absolutely LOVE your current MAR that is built into eR. However our State requires time dispensed to be documented each time a med is given. This one change would allow us to utilize your online form.
10 votes -
Create an option to link mother/baby referrals similar to sibling groups
When a referral comes in for a mother and baby, we would like a way to connect the two cases as a "group" similar to siblings. We could get the functionality we need by putting them in as a sibling group, but this doesn't seem quite right as they are not siblings and the terminology doesn't fit the relationships.
9 votes -
Create easy access to shared files or blank PDF forms by placing them on Compliance tab next to each required item.
Move or link blank PDF or Word files to the Compliance Tab requirements similar to configurator forms. This will increase easy of finding documents that need printed and filled out.
Example: I'm on the phone with a Foster Parent. They are looking at the Family Website and see a red compliance item on their checklist. They click on it to find the form, similar to configurator forms, but nothing appears because it is a PDF or Word document. Instead of having the parent search for the form list, have a small document link next to the red compliance bullet. Click…
7 votes -
A way for foster parents to print off their earnings history.
We have requests from Foster Parents a lot for a printed statement of their earnings. It would save time for all if they could print what they see on the "family website" their earnings history. Plus a way they can request a period of time (for the year) and get a "statement" of their earnings for that period.
2 votes -
Have foster home compliance checklist items remain red if future document is filed
When Due items are missed have their be some sort of notification to providers they're still missing the overdue item.
3 votes -
FFW youth compliance checklist
Similar to the home checklist but for the youth so they can see the red, yellow, and green dots for paperwork.
7 votes
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