Feedback/Ideas Forum
111 results found
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4 votes
Hi all -
We have added the ability to restrict confidential information for homes and cases by the user’s branch. Click on the following link for more information about this feature: http://blog.extendedreach.com/?p=1966
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Email Alerts- Staff Trainings
We need the ability for scheduled trainings and expired documents to send out email alerts to notify "staff" of upcoming trainings or vital documents expiring, such as D.L., child maltreatments, etc.
If you can't automate these you may be able to add an email alert section for staff. (Right now we can only email alert cases and homes.) Things that could benefit in this section would be upcoming events, staff birthdays, etc.
We are state mandated to track training hours for our staff (24 hrs. for office staff and 30 for home staff) How can I track these hours to…6 votesHi All -
We have added staff email alerts. This allows you to send email alerts to staff for expiring trainings, documents, and more! Click on the following link for more information: http://blog.extendedreach.com/?p=1464
If you have any questions about this feature, please email us at support@extendedreach.com.
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0 votes
this year, a new setting was added to Organziational Settings called "automatically logout after “x” minutes of inactivity." You can now customize auto time out limits from 5 minutes to 4 hours.
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Allow Files to be placed in staff profiles from the in box
Allow Files to be placed in staff profiles from the in box
9 votes -
Add ability to send text reminders for scheduled appointments
Add ability to send text reminders for scheduled appointments
46 votesSMS Appointment Reminders for clients is live.
Read all about it here: http://gcmblog.extendedreach.com/?p=283
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Allow New Clients/Inquiries to Fill Out an Application/Intake Paperwork on the Agency's Public Website
This would work similar to how the Foster Parent Application process works in the foster care module. (can be embedded on an existing web page, creates the new record in the database, and sends an email alert)
75 votesHi All,
We are having a short Webinar this Friday, October 26th from 1:00 PM – 1:30 PM EST to review the new Online Referrals feature.
You can use this link to register for this event.
Matt
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Misc Permissions
Allow the User ID setting "Restrict access to activity/report history and on-time status" for GCM Module.
1 voteWe have added “Restrict access to activity / report history and on-time status” as a Misc. Permission for User Ids in the GCM Module.
Please contact us at support@extendedreach.com if you have questions about using that setting.
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Compliance Tracking
Be able to pull up a compliance tracking report under Case Rosters in the GCM module like in the foster care module.
1 voteHi!
We have added the Compliance Tracking view under the Case Tasks similar to the Foster Care Module.
Click on the following link to read more about this feature: http://gcmblog.extendedreach.com/?p=91
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No more generating a file to input information.
Make it into where you can type in your notes without having to generate the report or document.
1 voteHi!
To avoid generating a file/document, an agency administrator modify the report or activity to use the Custom Form Builder or our Web documents.
Here is more information about our Web Documents: https://erfostercare.helpscoutdocs.com/article/584-creating-and-editing-web-documents
Please contact us at support@extendedreach.com if you have any questions.
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Map of all licensed foster homes color coded by assigned licensing worker.
Map of all licensed foster homes color-coded by assigned licensing worker.
46 votesPlease see comments about use of the HomeMatch or the use of Zoho Reports for customizable, color-coded maps.
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1 vote
Hi Judy! We added this feature on 6/11/2018. You can read more about it here: http://gcmblog.extendedreach.com/?p=29
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3 votes
Try Ctrl-Z
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Be able to search for People Names in the search window at the bottom left of the main screen
in the small search box at the bottom left of the screen, be able to search for names of individuals that are identified on the "People Tab" of the homes.
1 voteHi Jenn!
If you choose “Cases” or “Homes” beneath the search box – you can search the name of any the people on people tab.. (you can also search any other misc. items on the Case or Home – like Zip Code, etc.)
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allow messages to homes by branch
We have multiple branches of foster homes and it would be easier to post messages to the Home Website that are branch specific instead of having to select each name individually.
1 vote -
Family Reminder Email
Have a way to email a reminder of items due to familys. You can insert a button to email when you click on an upcoming item due. This can be used for both foster families and adoptive families (Waiting Texas and VAP)
3 votesHi all -
You can set up Email Alerts to notify homes of upcoming due/expiring items for themselves and their placements.
Agency administrators can also set up monthly reminder emails for homes under Organization Settings > Organization Preferences > Family Web > Emails > Enable the “Monthly Reminder Email”.
Please email us at support@extendedreach.com if you have further questions about email alert configurations.
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let us search by phone number
Let us search by phone number and not just names
3 votes -
Add ability to send an email alert which contains the contents of a activity/report "custom form" (CANS, Incident Report, Foster Parent Log)
Need for both Foster Care & GCM Systems - Add ability to send an email alert which contains the contents of a activity/report "custom form" (CANS, Incident Report, Foster Parent Log) that includes the entire contents of the report/activity (and/or including the narrative section) - preferably as an attached PDF to the email alert. :)
45 votes -
Add a delete option to the scheduling feature
Currently, if the appointment is scheduled erroneously, there is not an option to delete. This leaves one with the only option of selecting cancellation or no-show, which is not the case. This then appears in the case file and is not accurate.
4 votes -
Allow "Active Referrals" portal to be added to the caseworker workspace.
Allow "Active Referrals" portal to be added to the caseworker workspace.
0 votesThis feature has been added.
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Mobile App
A mobile optimized format for ER would be terrific.
13 votesThe extendedReach mobile app now works with the General Case Management module (available for iOS and Android). Please post any feedback on the app in this ideas database in the “Mobile App” category.
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