Feedback/Ideas Forum
265 results found
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Add an area to type a message to go along with reports emailed.
When emailing quarterly reports with treatment plans, in order to request the social worker to sign, it is necessary to email from outside of ER because there is no way to type a message when emailing directly from ER.
16 votes -
Allowance for cases discharged from pre-placement visits to be placed back on the pending referral list
When referrals are opened to a pre-placement visit and then subsequently discharged, there is no option for them to be placed back onto the pending referral list. We have children who often go this route and it is mandated by licensing that we attempt a pre-placement visit for all children referred. So when a pre-placement case is discharged, the only option I know of is to re-enter the referral information. At one time there was an option under discharge to place them back on the referral list, but I have not seen this in a while. Thank you!
39 votes -
Allow 2 supervisors to be assigned to 1 staff
Add the ability for two supervisors to be assigned to 1 staff member.
11 votes -
Modify staff compliance tabs
Our agency would like to ability to modify compliance tabs for different staff types- similar to how we can modify compliance tabs based on provider types. For example, our agency is realizing that we have trainings that are required for foster care workers that might not be required for adoption workers, but in order for the training to be on the compliance tab for foster care workers it also has to be on the compliance tab for adoption workers- which would leave a "red light" for the adoption worker.
25 votes -
Allow email alerts in eR work with Foster Family Website
Currently, the email alerts that you create in "Email Alerts" do not work with the foster family website. We are needing this for individual reports that are done on the Foster Family website to go to specific people in our organization. As of now, it is all or none, so only 1 person would get all submissions of the FFW.
52 votes -
Show Alerts on Home Page (and Mobile App Notifications) vs. just Email
Give users the option (on User Preferences screen) to have email alerts appear on their home page vs. receiving an email.
Alerts could be dismissed or an alert history could be maintained.
Support browser-based/mobile app notifications for events such as when a report is ready to review + approve.
7 votes -
Drag and Drop
Would like the ability to drag files from extendedReach to my desktop.
13 votes -
Create a Spanish version of eR that mirrors the current model.
We would actually like this for foster care and GM modules. It would be exact replica of the current eR; however, in Spanish. We would use for Spanish speaking international staff, but could also be used in U.S. with Spanish speaking staff.
11 votes -
Allow case managers to change title of a document that foster parents have submitted incorrectly.
For example if a foster parent uploads a Well Child Visit under a miscellaneous medical document, case managers should be able to change the document's title instead of having the document sit in the case file as draft.
10 votes -
35 votes
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Rejected Docuents List
A list for rejeted documents so when you submit multiple documents to your supervisor, you can see on the main screen if it was Rejected instead of looking through each client that you have.
31 votes -
Improve the email button functionality for reports. Allow the email subject line and body of the email to be modified before sending.
Instead of divulging the client's name in the subject line of the email. Allow for the protection of client confidentiality with the same functionality you have created with the email alerts; a check box to omit appending the client's name.
46 votes -
Allow system administrators to select + mass delete activities from a view (for example past due items)
Allows clean-up of docs
39 votes -
Improve Search feature, rethink the need to select case, home, etc.
An improved, efficient, user friendly way to search system-wide to find clients, homes, staff, forms, settings, etc.
23 votes -
The things under the compliance tab that is optional, there should be a way to remove it if it's not needed.
Compliance tab
20 votes -
Add a User-Friendly Criteria-Builder for Email Alerts
Allow that user to specify a series of "and/or" + "true/false" statements that look at values and determine whether or not an email should be sent.
Also allow email alerts to have use this criteria to vary the senders list (i.e. sent to a supervisor only if this set of criteria is true)
18 votes -
11 votes
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"Re-Categorizing" Misfiled Activities/Reports
It would be great if there was a way to be able to "re-categorize" activities/reports. For example, when a foster parent submits something through the Foster Family Website, and files it in the wrong activity/report option, the worker would be able to re-select the appropriate activity/report without having to download the attachment, delete the current activity/report, create the correct activity/report, and then re-upload the attachment. Another example would be when staff file documentation under the wrong activity/report type.
70 votes -
Spanish language family web site
Foster family website should be available in Spanish as well as English
23 votes -
0 votes
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