It's unfortunate that this idea has been sitting here for 4 years with lots of up-votes.

The Family Website DOES have an email alert option in the System Config section, but it's much more limited than the Email Alerts module.

At the very least, we were hoping to get a child's name appended to the subject line in the FFW alerts, since families often have more than one child. If they submit three "Clothing Receipts" items, it's easy to see them as identical. But if it says "Clothing Receipts (Child 1)", etc., that would be great. You can do this in the regular Email Alerts, so I'm voting for it too!

I need this as well! I would like to be notified when a family submits a report or activity in their FFW. Instead, the notifications go to the assigned caseworker which clutters up their inbox. I tried to accomplish this by putting myself as the secondary caseworker for all families, but the notifications only go to the primary caseworker, not secondary.

Additionally staff would benefit from triggering email alerts to Case Caseworker when case reports/activities are submitted in the portal. If not automatically, then it would be nice to have portal related options in the Organization Settings – Email Alerts, Alert Event, Event Type dropdown menu. It would be helpful if the notification included exactly what document has been submitted on the portal.

Notifications are critical to system efficiency, particularly for organizations with service sites far from the office. This enhanced functionality will increase system efficiency and and user satisfaction.

go for it!

Yes this would be great!
Thanks so much!