Undo for eR Inbox
SWs who need to move dozens of files from their eR Inbox to the appropriate Compliance item occasionally slip up; They would love an option in the eR Inbox to UNDO LAST ACTION, or something to that effect. Otherwise, the item disappears from the inbox, and you have to download it from the item, delete the wrong compliance item, re-email it, open the case, attach again. Would save a lot of time.
Mike Flanagan
shared this idea
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Daniel Bonomo
commented
I agree. When uploading tons of documents, it's very easy to make a mistake and file something incorrectly. But if you don't notice until after you begin to file, it deletes it from your inbox once you cancel out of it. This has been very frustrating for me working from home during COVID and I don't have the ability to re-scan something back into my inbox once ER decides to delete it.