Feedback/Ideas Forum
111 results found
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Allow New Clients/Inquiries to Fill Out an Application/Intake Paperwork on the Agency's Public Website
This would work similar to how the Foster Parent Application process works in the foster care module. (can be embedded on an existing web page, creates the new record in the database, and sends an email alert)
75 votesHi All,
We are having a short Webinar this Friday, October 26th from 1:00 PM – 1:30 PM EST to review the new Online Referrals feature.
You can use this link to register for this event.
Matt
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Family Reminder Email
Have a way to email a reminder of items due to familys. You can insert a button to email when you click on an upcoming item due. This can be used for both foster families and adoptive families (Waiting Texas and VAP)
3 votesHi all -
You can set up Email Alerts to notify homes of upcoming due/expiring items for themselves and their placements.
Agency administrators can also set up monthly reminder emails for homes under Organization Settings > Organization Preferences > Family Web > Emails > Enable the “Monthly Reminder Email”.
Please email us at support@extendedreach.com if you have further questions about email alert configurations.
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let us search by phone number
Let us search by phone number and not just names
3 votes -
Map of all licensed foster homes color coded by assigned licensing worker.
Map of all licensed foster homes color-coded by assigned licensing worker.
46 votesPlease see comments about use of the HomeMatch or the use of Zoho Reports for customizable, color-coded maps.
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Allow "Active Referrals" portal to be added to the caseworker workspace.
Allow "Active Referrals" portal to be added to the caseworker workspace.
0 votesThis feature has been added.
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Allow Custom Forms to be shared with Family Website instead of just attached files
Currently you can share attached files posted to a case file or home file with the Family Website. We use custom forms built using form builder for many of our follow up activities and reports. We would like these to be able to be shared with the family website.
15 votes -
3 votes
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Allow the program to tailor the compliance tab to fit each household better.
Use the number of vehicles and pets listed under the general tab to populate the number of vehicles and pets that come up in the compliance tab. And that the names/descriptions of each vehicle and pet would show on the main compliance tab to make logging it easier.
11 votesWe have redesigned how we handle pet and vehicle information in extendedReach.
Read all about it here:
https://tinyurl.com/y2cxvkaaThis will be available in your system shortly, if it is not already.
Let me know if you have any questions.
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Add a delete option to the scheduling feature
Currently, if the appointment is scheduled erroneously, there is not an option to delete. This leaves one with the only option of selecting cancellation or no-show, which is not the case. This then appears in the case file and is not accurate.
4 votes -
Home Insurance for Non-Household Members
Add a place on the general tab of non-household members to input home insurance information and expiration date. Also, add alternate caregiver home insurance to the compliance tab.
3 votesFeature already exists – please see comment.
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Allow activities and reports to link to vehicles on the home compliance tab and include the model/year for easy reference
Allow activities and reports to link to vehicles on the home compliance tab and include the model/year for easy reference.
13 votesThis has been completed. Here is the guide on how to enable/set up this feature: https://erfostercare.helpscoutdocs.com/article/588-pet-and-vehicle-management
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Add ability to turn off Event Expiration/Record Due after a client is discharged, so compliance items could remain "GREEN", if elected.
This way when a file is closed out and then the user subsequently goes back to the compliance tab, items won't move from GREEN to RED over time; they would remain static from the point of the discharge date. This would be a lovely option for those attempting clean up their files.
7 votesHi everyone -
For expiration dates, you can click on “Stop Tracking Expiration” which will prevent new expiration dates from appearing.
For due dates, you can enable the settings “Delete if due after close date and case/home closed” and “Stop repeating if foster care case/home is closed”.
Please contact us at support@extendedreach.com for assistance with those configurations.
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Add ability to send an email alert which contains the contents of a activity/report "custom form" (CANS, Incident Report, Foster Parent Log)
Need for both Foster Care & GCM Systems - Add ability to send an email alert which contains the contents of a activity/report "custom form" (CANS, Incident Report, Foster Parent Log) that includes the entire contents of the report/activity (and/or including the narrative section) - preferably as an attached PDF to the email alert. :)
45 votes -
Mobile App
A mobile optimized format for ER would be terrific.
13 votesThe extendedReach mobile app now works with the General Case Management module (available for iOS and Android). Please post any feedback on the app in this ideas database in the “Mobile App” category.
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Mobile App
Will this allow us to use our smartphones to actually type in our weekly supervisions and monthly contact and treatment summaries? I can download most of the forms, but cannot seem to get the ER to allow me to pull up the weekly supervisions and monthly contact forms. Thanks!
1 voteThe mobile app is now available for Android in the Google Play Store and for iOS in the Apple App Store!
The first version of the mobile app allows you to access basic case and home information (along with driving directions and phone numbers).
We are planning on adding new features to the mobile app based on user feedback. Please submit feedback to support@extendedReach – or submit new ideas in this forum using the new “Mobile App” category.
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Advanced Form Builder to have show/hide capabilities
The advanced form builder have show/hide capabilities based on a decision/rule from another field? (ie: if the dropdown says "yes' then show narrative paragraph box)
10 votesThis year we added functionality to the Custom Form builder so that a dependency can be made that a field shows based on the value selected in another field.
The setting is called “show only if another field is….” and allows the selection of other fields ( drop downs. checkboxes, multiple choice) and a designation of the value that will prompt the logic to show a field.
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Chronological sort of Inquiries
In the Foster Care Inquiries I was wondering if there is a way sort those by date. Even if it could be a widget to create an almost 'at-a-glance' sort of note of the Inquiries that the caseworkers may have.
They have the ability to sort Alphabetically at the moment which I think is the best for the overall so perhaps an additional or optionally placed section for By Date Inquiries?3 votes -
Ability to hide workflow steps (date submitted/approved/rejected) of a completed report from auditors.
Make this a user security preference
3 votesThis is now a user ID permission called “Restrict access to activity / report history and on-time status”
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Share License with Foster Family through FFW
Be able to share most license file attachment (from the License screen) with the Foster Family through the foster family website.
31 votesThis feature has been Implemented.
Read all about it here:
http://blog.extendedreach.com/?p=1896 -
Pet Vaccination Records
Currently, the eR database requires a two step process when updating pet information:
- Upload the vaccination records; and
- Enter the new expiration date in the "General" tab.
It would be nice if the to functions communicated with one another.
3 votesWe have redesigned how we handle pet and vehicle information in extendedReach.
Read all about it here:
tinyurl.com/y2cxvkaaThis will be available in your system shortly, if it is not already.
Let me know if you have any questions.
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