Feedback/Ideas Forum
360 results found
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Adapt calendar to work like an actual Calendar
- Make it so that staff can delete their own appointments, not just admins
- Allow for non-client appointments to not pull in an "outstanding" appointment list.
- Make "billable" codes/units searchable in the calendar in order to find spots that therapists can insert people into their calendars.
- Allow for it to truly sync with calendars 2-ways and not just create a new calendar in outlook and not update for 8 hours.
- Create a friendlier searchable calendar by name, date, billable activity, etc.
- Allow for "administrative assistants" to see all provider calendars at once and search for the best available spot by time…
5 votes -
Change DFPS Caseworker to Managing Conservator
For those that have moved into Phase 2 of Community Based Care with St. Francis, there are no longer DFPS workers of any kind associated with a case. Yet there are DFPS labels on client tabs. Those can be changed to Managing Conservator and Managing Conservator Supervisor and will cover any type of placement.
1 vote -
Create easy access to shared files or blank PDF forms by placing them on Compliance tab next to each required item.
Move or link blank PDF or Word files to the Compliance Tab requirements similar to configurator forms. This will increase easy of finding documents that need printed and filled out.
Example: I'm on the phone with a Foster Parent. They are looking at the Family Website and see a red compliance item on their checklist. They click on it to find the form, similar to configurator forms, but nothing appears because it is a PDF or Word document. Instead of having the parent search for the form list, have a small document link next to the red compliance bullet. Click…
7 votes -
Download and Upload user created forms.
I would love a repository where we can download user and kcare created configurator forms to then upload and use them for our agencies. I.E. I create a homestudy template, someone else can download and use that template for their agency with some of their own edits.
4 votes -
Add ability to clone an email alert
In the same way that reports and activities can be cloned and then altered, it would be helpful to have that same ability to clone an email alert.
3 votes -
Add the ability to change the font color and highlight text in Web documents
Add the ability to change the font color and highlight test in Web documents to make it easy for staff to see comments left by supervisor/approver for corrections that are needed.
16 votes -
Post Message to Home feature
Post Message to Home feature…When selecting families to send a message to, is there a way for it to only list families each person is assigned to?
5 votes -
"Stop Tracking" while On Hold - Expiration dates
When you place a family "On Hold", you have the option to "Hide Due Tasks" while On Hold.
Please also add "Hide Expiring/Expired Tasks"1 vote -
Billing Rules for less errors
Allow there to be flags or billing rules built into the back end of eR that trigger flags or shut down users from billing incorrectly. For example, if a user tries to bill Therapy (30 mins) and Family Therapy (30 mins) in the same day, then it would either say NO or it would trigger an administrator to review before generating a claim, because it is not allowed to be billed. Same thing for not allowing claims to be generated for case notes that are dated 2 weeks late, allowing it to do the documentation, but not necessarily billing it…
8 votes -
Time Dispensed line added to current eR MAR
We absolutely LOVE your current MAR that is built into eR. However our State requires time dispensed to be documented each time a med is given. This one change would allow us to utilize your online form.
10 votes -
The capability to copy PRN medications to other clients
I would like to copy PRN meds to all clients
1 vote -
Ability to choose NO Dx and a date box for last updated under the Behavioral Tab in the client chart
Ability to choose NO Dx and a date box for last updated under the Behavioral Tab in the client chart
1 vote -
Allow Primary Foster Home to have access to the child in FFW when child is on respite
Create a way to designate the child's "Primary Foster Home" in which the system maintains that the child is placed at that specific home- even when the child is temporarily out of the home (respite, hospital, etc). This allows the primary foster home to continue to have access to the child's files in the FFW but it also tracks the temporary out of home placement for billing purposes.
26 votes -
FFW youth compliance checklist
Similar to the home checklist but for the youth so they can see the red, yellow, and green dots for paperwork.
7 votes -
Copy from multiple report/activity types for Homes
It would be great if the option to copy from multiple report/activity types was available for homes. Right now it's only an option for cases. Home reports/activities have the ability to copy from a previous report but not to copy from another report type.
4 votes -
Allow admit to referral in between programs
Currently, you only have admit to another program and then you have to bump it back to a referral to keep a bunch of information. However, if anything has been billed, it will not let us bump it back to a referral which completely messes up our data in between programs. It even allows us to admit from residential as a referral but not from our own GCM programs on the same side. We have clients that step up and down in care all the time or get referred for one program level but qualify for a much higher level…
3 votes -
Employee Training Report by Month
Could the ability to run reports that display trainings by month for each individual employee be added, possibly with the ability to have users electronically initial or sign each training? We print out training logs for each employee every month so that their trainings can be initialed, and having an option for these reports would be helpful.
1 vote -
Lock down and Alert when a change to billable case activities have been made after it's been ran for the month
The ability to "lockdown" billing or send any kind of alert when a change has been made after the billing has been ran for the month. This feature is available in our Foster Care/Residential system, but not in the GCM system you are using now.
4 votes -
Ability to turn on view for only select residents/clients versus the entire "home" for residential.
Since a lot of contracted and resident-specific workers only work with select children, it would be nice to have the ability to allow access to only select residents/clients versus the entire "home" - as in residential this is not helpful with ensuring other resident information is not viewable to staff who do not need to see it.
4 votes -
Share only the most recent attachment completed to Family Web
Would like to see a setting that would share only the most recently completed attachment to the Family Website. Currently, what the home sees is multiple attachments, some years old. It'd be helpful and less confusing for only the most recent completed shared to the Family Web.
8 votes
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