Feedback/Ideas Forum
111 results found
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Foster Family Website - Child Checklist + Additional Reminders
From Diane Quigora (Kids at the Crossroads - TEXAS) - add to the Child Screen a checklist and reminders for items like Med Logs and Status Reports.
1 vote -
0 votes
Hi all -
We have added a “CaseRelationships” table to Zoho which will pull their information from the People tab.
If you have any questions about this table in Zoho, please contact us at support@extendedreach.com.
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38 votes
This feature has been completed.
Read all about it here:
http://blog.extendedreach.com/?p=1857It will be added to everyone’s system in the next week, if it is not already there.
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0 votes
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0 votes
this is now completed
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organization of cases
Being able to choose how cases are organized to be viewed whether it is last name of the child or their agency worker etc.
1 votePlease submit a help desk ticket with examples if still needed.
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add a new placement option.
add Sunstone apartments in the placements for Family Place- Conroe (Sunstone)
2 votesplease contact support directly if this is still needed.
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Remove menu column and choices on left side for specific users.
Option to HIDE ALL (or most) menu options on left side of home screen for specific workers.
I have a contractor that will be using the system for home studies. However, I do not want them to be able to see any options on the left menu column (My Stuff, Cases, Homes, Summaries, Administration) that they are not directly attached to under a secondary worker.
I only want them to be able to access the SINGLE FAMILY or FAMILIES that I give them access to.
I have heard that MANY people have requested this option. Being able to very specifically…4 votesThis feature has been added. You can enable it on your organization preference settings tab (advanced option). It is called “System: Enable navigation show/hide settings (advanced)”. Once this is enabled, you can control the menus on the individual user profiles.
Let me know if you have any questions.
Matt
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0 votes
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0 votes
This can be done in the General Case Management system now. (Admit to Program button is available on open cases)
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Allow each agency to specify custom outcomes per program
extendedReach tries to folllow the state or counties "official terminology" for outcome measures - however - sometimes agencies want changes to the outcome measurements. This modificiation would allow each extendedReach customer to customize a specfic list of outcomes for each of the programs they service.
0 votes -
Track Foster Parent Expenses
Be able to track foster parent reimbursable expenses and add those to the monthly foster parent statement.
0 votes -
Be able to re-assign all of a worker's cases or homes to another worker (all at once)
When a worker leaves the agency - this would make re-assignment faster.
13 votesThis feature will roll out to all the systems over the next week, if it is not already there.
Submit a help desk ticket, if you need it sooner.
Read about it here:
http://blog.extendedreach.com/?p=2002 -
Referrals: Add Compliance tab and/or Attachments
Allow related and needed documents to be uploaded and attached to referrals prior to opening a case.
31 votesThis modification has been completed. Once testing is complete, we will start to deploy to systems.
Anyone want to be one of the first to get it?
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Allow activities to be in progress while waiting for approval on previous submissions.
For recurring activities/reports that require approval, allow subsequent activities/reports to be in progress without having to wait for the last submission to be approved first.
1 vote -
Calculate current age on general tab
Is there a way to automatically calculate current age from entering their Date of Birth that would be visible to the case workers?
This is a great tool that is very handy for multiple reasons. It could also pull into reports to help separate age groups when setting up events for mission teams that hold VBS or chapel for teens.4 votescurrent age of a case is visible in the left column on the case screen and the referral screen. for homes it is also visible on the general tab next to each parents date of birth.
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Need 3 New compliance/requirements for
We have a three new clearances we need to post under foster parent "compliance" and background checks (and leave a space for Other with each. Some have adult children who will have to pass this). One is CBI Sex Offender Registry (different than the other CBI clearance) the other is "CoCourts". The third is "NSPW" a National Sex Offender List
1 voteShannon – I think this is a old request that ended up in our forum instead of as a ticket. I’m closing this. Please let us know if you still need assistance.
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Email Alerts- Staff Trainings
We need the ability for scheduled trainings and expired documents to send out email alerts to notify "staff" of upcoming trainings or vital documents expiring, such as D.L., child maltreatments, etc.
If you can't automate these you may be able to add an email alert section for staff. (Right now we can only email alert cases and homes.) Things that could benefit in this section would be upcoming events, staff birthdays, etc.
We are state mandated to track training hours for our staff (24 hrs. for office staff and 30 for home staff) How can I track these hours to…6 votesHi All -
We have added staff email alerts. This allows you to send email alerts to staff for expiring trainings, documents, and more! Click on the following link for more information: http://blog.extendedreach.com/?p=1464
If you have any questions about this feature, please email us at support@extendedreach.com.
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2 votes
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0 votes
To share completed activities/reports on the Family Website, enable the setting “Share Completed Report Files on the Family Website”. To share completed custom forms (as files), click on the following link: http://blog.extendedreach.com/?p=1877
If you have any questions on how to set up these settings, please contact us at support@extendedreach.com.
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