Skip to content

Feedback/Ideas Forum

← Customer Feedback for extendedReach

How can we improve extendedReach?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

374 results found

  1. Appointment System - allow 2 way syncing

    This appointment system is currently more like a reminder task list for the worker. There needs to be an immediate 2 way syncing between calendars to be used in real time so that you do not have to do double work and update multiple calendars if you have meeting invites on your outlook or gmail, etc. On outlook it creates an entirely new calendar instead of just integrating it with your own calendar.

    6 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  2. Allow supervisors to edit/approve Treatment Goals from the Treatment Tab

    Our program had to create a separate document that pulls all treatment goals through to allow us to edit and approve them. It would be extremely beneficial to be able to edit and approve goals from the treatment tab. We would then be able to pull them through to the Treatment plan easily and reduce the number of steps required to complete an ITP.

    6 votes
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  3. Show that an event will never be done without deleting the event

    I would like to suggest an enhancement to the database to show that an event (report or activity) "will never be done." At this time, the only options are Due (Red) or Completed (Green). There is also a yellow for "expires soon." I would propose another color or symbol (perhaps an X in the circle) that shows that the event was never done. Otherwise, the only way that we can get it off the 'tickler/scheduler' is to delete the event (but then we lose visibility of it completely.

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  4. Prevent user from completing activity/report that still has pending external signatures

    We would like to be able to configure an activity/report so that it cannot be marked as "Completed" if there are still pending external signature requests.

    Sometimes a worker is unable to obtain an electronic signature that they sent out a signature request on but they do obtain a hard copy which they attach to the activity/report ...but they forget to revoke the signature request so it is then left as a pending signature request in the "Awaiting external signatures" list even though the activity/report has already been marked as completed. This means that you then have to go back…

    34 votes
    Gathering Feedback  ·  1 comment  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?

  5. Create categories for online forms in FFW

    Give agencies the ability to create and configure categories for the online forms in the child area of the FFW. We have a lot of custom forms for our foster parents and that list gets long and cumbersome and it would be nice to split it up into categories. For example- we could have "New Placement Forms" so that the foster parents knows these are the forms they need to fill and submit upon initial placement of a child.

    4 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  6. Showing only current shared files

    Could you make it an option to show only current forms in the Shared Files section on the FFW? We have families that reference forms in that section and get confused which form they need to refer to.

    7 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  7. MAR for respite/short-term placements

    When foster parents provide respite, they are forced to enter something into every single box for the entire month of the MAR form. This is tedious and frustrating for foster parents. The system should have a way to recognize the short-term placement and allow the foster parents to by-pass the other dates of the month.

    2 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  8. Removing or stopping tasks from populating after a youth has been discharged.

    Is there a way to remove late tasks of youth who are discharged from the case load or out of the program/system? I have 5 youth who have been discharged and no longer on my case load but I continue to receive tasks for them like "Casey Life Skills After Admission" but the youth has been gone for almost a year.

    4 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  9. Have foster home compliance checklist items remain red if future document is filed

    When Due items are missed have their be some sort of notification to providers they're still missing the overdue item.

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  10. Option to automatically assign cases to their home's licensing worker

    We should have an option where eR automatically assigns each case to the same licensing worker for the home they are placed in, instead of having to manually assign each case to their licensing worker.
    In our agency and in most foster care agencies, the licensing worker for the home is also the assigned worker for all children (cases) placed within that home.
    This would reduce steps we have to take when adding a placement, or when a placement moves to a different home, or when a home switches licensing workers.

    4 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  11. Discharge Reports

    Add the Foster Home to the Discharge Report Summary for the Discharge Cases

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  12. People Tab - end date option

    Allow workers to select start/end dates for people in a case file. Currently there is no way for us to track who an old worker / new worker is without deleting the old one. For our records we wouldn't want to delete them, just to note that they are no longer the current worker.

    1 vote
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  13. Support Single Sign On through other authentication services

    It would be great if ER could support Single Sign On (SSO) services like Azure Active Directory. Our organization using Azure for authentication. With other SAAS providers we are able to configure the authentication process to route through Azure. This allows our workers to not have to maintain a separate username/password for this system.

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  14. Customize the Outbound List

    I would like to be able to post a message to only our homes that have openings. This would help with referrals. Currently, our only options are All Homes, Licensed Families, Applicants, Inquiries or remember and check box every family we want to send the message to

    7 votes
    1 comment  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  15. Fix the broken image problem so we can stop deleting our browser cache

    This might seem like a simple/ forgivable issue, but it does make navigation more complicated for non-tech-savvy staff and increases the number of support requests where the IT team has to then re-teach staff how to delete their browser cache so they can use the tool effectively. I'm not sure what the root cause is, but it is becoming at least a weekly occurrence.

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  16. Foster Family Website "Draft" Status Confirmation

    When Foster Families open a report through the FFW, they see the same confirmation screen whether they click "Submit" or "Save as Draft." When they save as draft, the system tells them:
    "Your report has been successfully SUBMITTED". Please change the confirmation screen to inform them they saved the report as draft.

    6 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  17. Can webdocs with the option to "hide custom form and attach hard copy" be available thru the ER inbox?

    10 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  18. Ability to move documents from one category to another if wrongly filed

    If a document is wrongly filed in one category, it would be nice to have the option to move it to the correct category without having to save the document to the desktop and then re-upload it.

    80 votes
    2 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  19. Customize staff welcome emails

    Allow full admins to customize the staff welcome email with the agency logo, contact information for the database managers, etc. in all modules

    3 votes
    0 comments  ·  Foster Care Module  ·  Admin →
    How important is this to you?

  20. Upcoming Events for Case Management Systems

    Add an Upcoming Events section for Case Management systems to allow staff to easily view expired/upcoming training needs when they log in.

    1 vote
    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
    How important is this to you?
1 2 … 12 14 16 17 18 19
  • Don't see your idea?

Feedback/Ideas Forum

Categories

Feedback and Knowledge Base

(thinking…)