Feedback/Ideas Forum
360 results found
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Default No Photo Icons Should be Inclusive
The generic photo (icon) that displays on the Family Website when there isn't a client photo uploaded should match the race of the client, or not show a person at all if that can't be accomplished. Right now the icon shows what generally resembles a white male, which doesn't represent every child.
The generic photo (icon) that displays on the Family Website when there isn't a family photo uploaded should match the gender(s) of the family, or not show people at all if that can't be accomplished. Right now it shows a male and female, which doesn't always represent the…
13 votes -
Staff Training Compliance
We would like to modify the Staff compliance section to be divided into Pre-service training, Orientation training, Mandatory Annual Training, and Recommended training. Each section would have the list of trainings we have in those sections.
6 votes -
Allow math formulas to run in web documents or reports. I need allowance calculated.
Allow math formulas to run in web documents or reports. I need allowance calculated.
1 vote -
Ability to select multiple default options in Configurator fields or "select all"
It would be really great if configurator fields could include more than one default option. Such as multiple checkboxes. OR if the system could include a select all option. For example, we do a clothing inventory on the client where ALL fields need to be checked. It's a lot of clicking to check them all. It would be great if we could either default all or have a select all option. Then we would only uncheck the ones that don't apply.
9 votes -
Adding CAPTCHA to online referral forms
In the world of spam, bots, and unsavory characters, website forms seem to be a hot target. In order to keep business efficient, it is vital to have the ability to filter out and block these bots from filling out our forms, dirtying up our data, and creating more work for our team.
I believe adding a CAPTCHA to online referral forms will solve this problem.
3 votes -
FFW document folders & sort by most recent
Have a folder organization system for FFW documents. Example their service statement is shared on FFW monthly. We need them to have access of all of those documents but it is a mess when they try to find what they are looking for.
A folder for all service statements (docs uploaded in that item) and displayed most recent to oldest.
5 votes -
Web Documents should have attachment option
There are many occasions when workers would need to attach a document to a Web Document. Such as, if the Web Doc is a monthly contact note and a copy of an email needs to be attached. This feature already exists in the Foster Care eR, and should exist here too!
7 votes -
Have a field code to pull archived treatment goals into a form
Currently you can only pull "in process" treatment goals into a form. It would be nice to have a field code that can pull in any "completed" treatment goals. For North Carolina cases, having this be able to be pulled into a form would keep it Medicaid compliant.
1 vote -
1 vote
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Internal messaging
We need an internal messaging system for employees to communicate through the ER system.
4 votes -
"Copy From Previous" but replace signatures with code
When using the "Copy from Previous" function in a web form, it would be helpful if the signatures did not copy over, but instead the code for the signatures copied over. This way, staff know that they still need to send documents to clients and supervisors for signature approval.
7 votes -
Email or Workspace Alert for Newly Added Shared Forms + Files
it would be nice if we could set up an email or workspace alert when an item has been added to a specific section of the Shared Forms + Files folder, that way staff knows that a training video or agency-specific guide has been added.
4 votes -
1 vote
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Anchor Tabs and Menual commands in Custom form builder to keep visible
Anchor the tabs in custom formbuilder to keep visible at all times. This will prevent needing to always scroll back to the top to switch between tabs and to save.
5 votes -
Add a Space for Email in the People Tab
It would be nice to see the email address along with phone numbers when we click on the People Tab
3 votes -
Allow Request for External Signature History to list email name
It would be helpful if you request the external signature the history would show whom the request was sent. We use the signature request for monthly requests from DFCS and often they view but do not sign. It would be nice to have option to stop requesting , but keep the information on who viewed it.
5 votes -
Required Fields
On the charges screen, the START DATE and END DATE are required, which then prompts the system to count the DAYS OF CARE. This often results in a month having double days when revenue reports are done. It would be nice if these were not required fields OR if the system would not count the days.
1 vote -
Forms Copy
Allow a form with multiple family members signatures to be able to copy to other family members.
1 vote -
Autofill the medication side effects
When entering and selecting a medication, please have it to where the side effects will automaticaly select so that we don't have to manually check them. Some meds have many side effects and this becomes quite a time consuming task (flipping back and forth between the info sheet and ER).
1 vote -
Allow for multiple hire/term dates + job titles in Staff Profile for re-hires.
Allow for multiple hire/term dates, along with multiple job "title" options for staff who have been re-hired. We feel that we are unable to utilize the reactivation feature for staff profile because we are not currently able to keep track of the employment history within the active staff profile.
1 vote
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