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How can we improve extendedReach?

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19 results found

  1. Custom forms for staff documents & trainings

    Allow the use of custom forms for staff documents & trainings in both FC & GCM modules.

    39 votes
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    4 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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    Completed  ·  AdminLisa Boyle (Admin, extendedReach) responded

    Custom forms for Staff documents is now available. Under Organizational settings, look for the new Setting called “Staff: Advanced Staff Documents + Training (custom forms).” Once selected, under Organization settings > Staff Document Types (or Staff training types), you can create your document/training types and include custom fields. All existing documents/training have the ability to have custom fields added to them.

    contact Support with any questions about this feature!

  2. Add ability to send text reminders for scheduled appointments

    Add ability to send text reminders for scheduled appointments

    46 votes
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    9 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  3. Allow New Clients/Inquiries to Fill Out an Application/Intake Paperwork on the Agency's Public Website

    This would work similar to how the Foster Parent Application process works in the foster care module. (can be embedded on an existing web page, creates the new record in the database, and sends an email alert)

    75 votes
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    17 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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    Completed  ·  Matt Bidwell responded

    Hi All,

    We are having a short Webinar this Friday, October 26th from 1:00 PM – 1:30 PM EST to review the new Online Referrals feature.

    You can use this link to register for this event.

    http://tinyurl.com/yax7esxx

    Matt

  4. Misc Permissions

    Allow the User ID setting "Restrict access to activity/report history and on-time status" for GCM Module.

    1 vote
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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    Completed  ·  Liana Riddle responded

    We have added “Restrict access to activity / report history and on-time status” as a Misc. Permission for User Ids in the GCM Module.

    Please contact us at support@extendedreach.com if you have questions about using that setting.

  5. Compliance Tracking

    Be able to pull up a compliance tracking report under Case Rosters in the GCM module like in the foster care module.

    1 vote
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  6. Add "Move Back to Referral" Feature to GCM Systems

    1 vote
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  7. Undo button for copy/paste

    3 votes
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    1 comment  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  8. let us search by phone number

    Let us search by phone number and not just names

    3 votes
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    Completed  ·  2 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  9. Add a delete option to the scheduling feature

    Currently, if the appointment is scheduled erroneously, there is not an option to delete. This leaves one with the only option of selecting cancellation or no-show, which is not the case. This then appears in the case file and is not accurate.

    4 votes
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  10. Mobile App

    A mobile optimized format for ER would be terrific.

    13 votes
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    2 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  11. Sync Appointments with a Worker's Google Calendar

    44 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  12. add the ability to show a picture in the side bar of the GCM module.

    In the Foster Care Module, there is an ability to add a picture to the sidebar of a clients page. I would like this in the GCM module as well.

    21 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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    Completed  ·  Matt Bidwell responded

    This feature has been completed. To add a profile image, create an activity type with option “Show as Profile Image”.

    Let me know if you have any questions.

  13. Add "Compliance Tracking" to GCM system

    3 votes
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    1 comment  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  14. Add ability to map clients (similar to Foster Care System)

    1 vote
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  15. Add "Authorizations" table to Zoho for GCM system.

    0 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  16. Add client image to sidebar of the General Case Management system

    0 votes
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  17. Have the Scanner Inbox be able to associated a document with a referral (specifically for GCM)

    Requested by Holli Gonzales (HRT) HolliG@hrtaz.com

    0 votes
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  18. Enhance the custom fields in the GCM system to include types: radio, checkbox, and select.

    0 votes
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  19. Readmit open cases to new programs.

    0 votes
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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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