Feedback/Ideas Forum
111 results found
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1 vote
Undoing a discharge will restore any due activities/reports that were removed (because they were not yet started and had a due date after discharge date)
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Mobile App
Will this allow us to use our smartphones to actually type in our weekly supervisions and monthly contact and treatment summaries? I can download most of the forms, but cannot seem to get the ER to allow me to pull up the weekly supervisions and monthly contact forms. Thanks!
1 voteThe mobile app is now available for Android in the Google Play Store and for iOS in the Apple App Store!
The first version of the mobile app allows you to access basic case and home information (along with driving directions and phone numbers).
We are planning on adding new features to the mobile app based on user feedback. Please submit feedback to support@extendedReach – or submit new ideas in this forum using the new “Mobile App” category.
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1 vote
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In order to run statistics, we need an extractable file of all ER data entered.
In order to run statistics, we need an extractable file of all ER data entered.
1 voteWe already have a way to download all your data.
Here is a blog post that describes it:
http://blog.extendedreach.com/?p=1738 -
Foster Family Website - Child Checklist + Additional Reminders
From Diane Quigora (Kids at the Crossroads - TEXAS) - add to the Child Screen a checklist and reminders for items like Med Logs and Status Reports.
1 vote -
Allow folders to be added to the Custom side menu
When too many items are added to the Custom Side menu, the addition of folders would be helpful for organization purposes.
1 vote -
Be able to search for People Names in the search window at the bottom left of the main screen
in the small search box at the bottom left of the screen, be able to search for names of individuals that are identified on the "People Tab" of the homes.
1 voteHi Jenn!
If you choose “Cases” or “Homes” beneath the search box – you can search the name of any the people on people tab.. (you can also search any other misc. items on the Case or Home – like Zip Code, etc.)
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allow messages to homes by branch
We have multiple branches of foster homes and it would be easier to post messages to the Home Website that are branch specific instead of having to select each name individually.
1 vote -
Split out non-households on worker home page
Requested by Nikki @ Pathways. Split out households from non-households on worker home page. Non-households aren't used very often - so pushing them lower on the page helps keep them out of the way.
1 vote“Non-Household Homes” are now referred to as “Other Residences”. We’ve split these out on the worker home page. In your advance organization preferences there is also an option called “Homes: Don’t count other residences as part of worker caseload (advanced)” that you may choose to enable so that your active foster home count isn’t skewed.
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Change Incident Report - Reportable to meet state standards/terminology
From Nikki @ Pathways - On Incident Report - Make "Reportable to CPS" configurable to state standards. In Texas - this should be "Call CPS Hotline".
1 voteThis label is configurable. Submit a ticket to support if this is needed.
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Compliance Tracking
Be able to pull up a compliance tracking report under Case Rosters in the GCM module like in the foster care module.
1 voteHi!
We have added the Compliance Tracking view under the Case Tasks similar to the Foster Care Module.
Click on the following link to read more about this feature: http://gcmblog.extendedreach.com/?p=91
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No more generating a file to input information.
Make it into where you can type in your notes without having to generate the report or document.
1 voteHi!
To avoid generating a file/document, an agency administrator modify the report or activity to use the Custom Form Builder or our Web documents.
Here is more information about our Web Documents: https://erfostercare.helpscoutdocs.com/article/584-creating-and-editing-web-documents
Please contact us at support@extendedreach.com if you have any questions.
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user guide improvements?
being able to keep the user guide open while following the steps needed. It is hard to remember the step for my question - it would be helpful for the user guide pop up remains open.
1 voteGreat idea! I have made this change.
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Misc Permissions
Allow the User ID setting "Restrict access to activity/report history and on-time status" for GCM Module.
1 voteWe have added “Restrict access to activity / report history and on-time status” as a Misc. Permission for User Ids in the GCM Module.
Please contact us at support@extendedreach.com if you have questions about using that setting.
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Allow activities to be in progress while waiting for approval on previous submissions.
For recurring activities/reports that require approval, allow subsequent activities/reports to be in progress without having to wait for the last submission to be approved first.
1 vote -
Search by first letters of name of case/home
In the search screen at lower left, could you make it so that you can just type in the first few letters of last and/or first name and it would go to those clients matching the input, rather than all the letters of the name.
1 vote -
user guide videos and directions
I would like to be able to have the user guide/video open while following directions. I am trying to add a foster child to a home and every time i click to follow the video's directions, the video closes. i even tried opening in a 2nd window.
1 voteHi Ines,
The help window should now stay open. Sorry about that!
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alfabetized
place cases and families in alphabetical way.
1 voteUnder “Group by” you should be able to sort both case rosters and home rosters alphabetically. Maybe I’m missing something – if so – could you please provide a specific example?
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Column titles/sorting columns
On the rosters pages for both cases and homes, can you lock the title lines so that when you are scrolling down and find your family/case, you can still see the title of the columns? It would be nice to be able to sort by the columns also without exporting the whole roster.
1 voteHi Karen,
Title lines are now locked. We don’t have plans to add sorting at the moment (you have to use the “Group by” button. We will be adding a custom report builder later this year that should allow custom sorting by columns.
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1 vote
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