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How can we improve extendedReach?

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111 results found

  1. user guide videos and directions

    I would like to be able to have the user guide/video open while following directions. I am trying to add a foster child to a home and every time i click to follow the video's directions, the video closes. i even tried opening in a 2nd window.

    1 vote
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    0 comments  ·  Foster Care Module  ·  Admin →
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  2. Add ability to map clients (similar to Foster Care System)

    1 vote
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  3. alfabetized

    place cases and families in alphabetical way.

    1 vote
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    0 comments  ·  Foster Care Module  ·  Admin →
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  4. Column titles/sorting columns

    On the rosters pages for both cases and homes, can you lock the title lines so that when you are scrolling down and find your family/case, you can still see the title of the columns? It would be nice to be able to sort by the columns also without exporting the whole roster.

    1 vote
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    0 comments  ·  Foster Care Module  ·  Admin →
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  5. Show Bio Home Family Member Info on General Tab (or maybe side-bar)

    Makes it easier to get a quick overview of family.

    0 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  6. Be able to select what reports should be copied over to a Re-Admitted Home (similar to cases)

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    Completed  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  7. Accept referrals though an online form.

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    Completed  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  8. Be able to select a date range when exporting/downloading files from the Case File/Home File

    0 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  9. Add "Authorizations" table to Zoho for GCM system.

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    0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  10. Allow folders to be added to the Custom side menu

    When too many items are added to the Custom Side menu, the addition of folders would be helpful for organization purposes.

    1 vote
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    Completed  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  11. Allow field codes to be used in email alert subjects and body.

    1 vote
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    Completed  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  12. Compliance Page on Home for Household/Non-Household Members

    Compliance page for household members with ability to customize requirements by adult or child and upload/attach the supporting documentation.

    8 votes
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    5 comments  ·  Foster Care Module  ·  Admin →
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  13. Add client image to sidebar of the General Case Management system

    0 votes
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    Completed  ·  0 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  14. Mobile/Smartphone App

    A smartphone app that allows the user to scan directly into the Extended Reach inbox.

    13 votes
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    2 comments  ·  Foster Care Module  ·  Admin →
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    Completed  ·  AdminextendedReach Support (Product Owner, extendedReach) responded

    Update: 8/10/2017 The mobile app is now available for Android in the Google Play Store!

    The mobile app is now available for iOS in the Apple App Store!

    The first version of the mobile app allows you to access basic case and home information (along with driving directions and phone numbers).

    We are planning on adding new features to the mobile app based on user feedback. Please submit feedback to support@extendedReach – or submit new ideas in this forum using the new “Mobile App” category.

  15. Show the reminders associated with on-hold homes in the home tasks lists.

    0 votes
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    Completed  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  16. Make child level of care changes without having to discharge and readmit!!

    Add ability to move child from one program to another without having to discharge and readmit. Children frequently experience level of care changes but remain in the same foster home. When we discharge and readmit to reflect this LOC change, we have to readmit and re-place the child in the system which triggers a large # of unique activities and reports that do not really need to be completed again.

    6 votes
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    Completed  ·  1 comment  ·  Foster Care Module  ·  Admin →
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  17. Allow inbox items to be added to inquires.

    0 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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  18. Be able to use Scanner Inbox to create Staff Documents

    38 votes
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    4 comments  ·  Foster Care Module  ·  Admin →
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  19. Add a home workload report, similar to the "Worker Caseloads by Month Report".

    0 votes
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    0 comments  ·  Foster Care Module  ·  Admin →
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    Completed  ·  Matt Bidwell responded

    Feature can be found under Home Rosters → Worker Caseloads by Month.

  20. Support Multiple Email Alerts for a Single Event

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    Completed  ·  0 comments  ·  Foster Care Module  ·  Admin →
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