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How can we improve extendedReach?

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13 results found

  1. Family Website tab could have a lot more functionality

    When a family uploads a document from the FFW, it shows up in the "Family Website" tab, saying "Note", when they uploaded, and the name of their document.

    Unless they named the attachment beautifully, there's no way of knowing what document it is without opening the attachment. You also can't click on the Note to take you to the compliance item.

    Can you:
    1) Add a line in the Note that says the name of the Compliance item the upload was targeted for?
    and/or
    2) Make it so the item is clickable and takes you to the Compliance item to…

    8 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  2. Staff Permissions for Multiple Branches

    We are able to set up staff access to multiple branches but there is currently no way to limit the staff to only view the branches they are assigned to. Currently they can see and access general information in branches that do not pertain to them. This would be a huge feature so staff do not see information that they do not need access to.

    3 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  3. Allow Primary Foster Home to have access to the child in FFW when child is on respite

    Create a way to designate the child's "Primary Foster Home" in which the system maintains that the child is placed at that specific home- even when the child is temporarily out of the home (respite, hospital, etc). This allows the primary foster home to continue to have access to the child's files in the FFW but it also tracks the temporary out of home placement for billing purposes.

    26 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  4. Allow Workspace Customization

    It would be great if our workers could modify their workspace on eR. It is overwhelming to see the long list of items due and past due on our workspace. Our workers don't necessarily need to see items that are due in 45 days. If each box/area on the user's workspace could have the option to minimize and maximize based on their own preference, that would be super awesome. It would also be nice to be able to move the boxes around so different sections could be in different places depending on what the worker wants to see at the…

    134 votes
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    Gathering Feedback  ·  6 comments  ·  Foster Care Module  ·  Admin →
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  5. Show Alerts on Home Page (and Mobile App Notifications) vs. just Email

    Give users the option (on User Preferences screen) to have email alerts appear on their home page vs. receiving an email.

    Alerts could be dismissed or an alert history could be maintained.

    Support browser-based/mobile app notifications for events such as when a report is ready to review + approve.

    7 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  6. Drag and Drop

    Would like the ability to drag files from extendedReach to my desktop.

    13 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  7. Allow files, emails, etc. sent through ER inbox to be attached to multiple children.

    35 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  8. Improve the email button functionality for reports. Allow the email subject line and body of the email to be modified before sending.

    Instead of divulging the client's name in the subject line of the email. Allow for the protection of client confidentiality with the same functionality you have created with the email alerts; a check box to omit appending the client's name.

    46 votes
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    Gathering Feedback  ·  5 comments  ·  Foster Care Module  ·  Admin →
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  9. Improve Search feature, rethink the need to select case, home, etc.

    An improved, efficient, user friendly way to search system-wide to find clients, homes, staff, forms, settings, etc.

    23 votes
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    Gathering Feedback  ·  0 comments  ·  Foster Care Module  ·  Admin →
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  10. Add a User-Friendly Criteria-Builder for Email Alerts

    Allow that user to specify a series of "and/or" + "true/false" statements that look at values and determine whether or not an email should be sent.

    Also allow email alerts to have use this criteria to vary the senders list (i.e. sent to a supervisor only if this set of criteria is true)

    18 votes
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    Gathering Feedback  ·  4 comments  ·  Foster Care Module  ·  Admin →
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  11. "Re-Categorizing" Misfiled Activities/Reports

    It would be great if there was a way to be able to "re-categorize" activities/reports. For example, when a foster parent submits something through the Foster Family Website, and files it in the wrong activity/report option, the worker would be able to re-select the appropriate activity/report without having to download the attachment, delete the current activity/report, create the correct activity/report, and then re-upload the attachment. Another example would be when staff file documentation under the wrong activity/report type.

    70 votes
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    Gathering Feedback  ·  5 comments  ·  Foster Care Module  ·  Admin →
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  12. Add more information to Activity and Reports side column

    0 votes
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    Gathering Feedback  ·  1 comment  ·  Foster Care Module  ·  Admin →
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  13. Allow scanner inbox pdf documents to be split into multiple documents

    36 votes
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    Gathering Feedback  ·  10 comments  ·  Foster Care Module  ·  Admin →
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