Feedback/Ideas Forum
259 results found
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Be able to select Multiple reports to view from the home page
Like in Kaleidacare.... it would be nice to select multiple reports to view them all at the same time. Would also be nice to approve all of these items after they are reviewed. It would be nice if this could be able to filter by client and date range.
5 votes -
Limiting administrators to see specific programs within your organization
In our ER right now we have multiple Administrators that have access to all programs and clients. We would like to have the ability to limit Administrators to see only certain programs and not have access to all programs and clients within our organization.
1 vote -
Case Discharge Reasons
Currently there is no way to turn off the feature that allows staff to enter in their own discharge reasons. There should be a setting on the backend that allows this option to be turned off for agencies that do not want staff to write in their own discharge reasons and select from the list of dropdown items only.
3 votes -
Minimize former worker names in Case File.
In the "Case File" section under the "Show" drop-down menu. It would be helpful if all the previous caseworkers' names could be minimized into one section by tapping the first name. For example, tapping the arrow so that a right arrow turns downward to reveal the names, rather than a long list being present. Seeing a long list of former workers is not good for scrolling or morale. :-)
1 vote -
Add a tab for tracking "Address" on the FCM
We use extendedReach for case management and lodging for some of Seattle's unhoused citizens. Often, they receive mail at a PO Box, Friend/Family, etc.
We also use it for case managing folks through our Eviction Mitigation program. Since we don't usually lodge the folks in this program, we've been forced to create a custom report for Address information. This feels cumbersome in such a beautifully executed interface. We'd like a place to document address information for these clients that can be viewed on the main Case screen/tabs.
3 votes -
Family Website tab could have a lot more functionality
When a family uploads a document from the FFW, it shows up in the "Family Website" tab, saying "Note", when they uploaded, and the name of their document.
Unless they named the attachment beautifully, there's no way of knowing what document it is without opening the attachment. You also can't click on the Note to take you to the compliance item.
Can you:
1) Add a line in the Note that says the name of the Compliance item the upload was targeted for?
and/or
2) Make it so the item is clickable and takes you to the Compliance item to…8 votes -
Staff Permissions for Multiple Branches
We are able to set up staff access to multiple branches but there is currently no way to limit the staff to only view the branches they are assigned to. Currently they can see and access general information in branches that do not pertain to them. This would be a huge feature so staff do not see information that they do not need access to.
3 votes -
Allow medications and diagnosis to prepopulate into already created forms
All medications and diagnosis to prepopulate into already created custom forms.
5 votes -
Change DFPS Caseworker to Managing Conservator
For those that have moved into Phase 2 of Community Based Care with St. Francis, there are no longer DFPS workers of any kind associated with a case. Yet there are DFPS labels on client tabs. Those can be changed to Managing Conservator and Managing Conservator Supervisor and will cover any type of placement.
1 vote -
Create easy access to shared files or blank PDF forms by placing them on Compliance tab next to each required item.
Move or link blank PDF or Word files to the Compliance Tab requirements similar to configurator forms. This will increase easy of finding documents that need printed and filled out.
Example: I'm on the phone with a Foster Parent. They are looking at the Family Website and see a red compliance item on their checklist. They click on it to find the form, similar to configurator forms, but nothing appears because it is a PDF or Word document. Instead of having the parent search for the form list, have a small document link next to the red compliance bullet. Click…
7 votes -
Download and Upload user created forms.
I would love a repository where we can download user and kcare created configurator forms to then upload and use them for our agencies. I.E. I create a homestudy template, someone else can download and use that template for their agency with some of their own edits.
4 votes -
Add ability to clone an email alert
In the same way that reports and activities can be cloned and then altered, it would be helpful to have that same ability to clone an email alert.
3 votes -
Add the ability to change the font color and highlight text in Web documents
Add the ability to change the font color and highlight test in Web documents to make it easy for staff to see comments left by supervisor/approver for corrections that are needed.
16 votes -
Post Message to Home feature
Post Message to Home feature…When selecting families to send a message to, is there a way for it to only list families each person is assigned to?
5 votes -
"Stop Tracking" while On Hold - Expiration dates
When you place a family "On Hold", you have the option to "Hide Due Tasks" while On Hold.
Please also add "Hide Expiring/Expired Tasks"1 vote -
Time Dispensed line added to current eR MAR
We absolutely LOVE your current MAR that is built into eR. However our State requires time dispensed to be documented each time a med is given. This one change would allow us to utilize your online form.
10 votes -
The capability to copy PRN medications to other clients
I would like to copy PRN meds to all clients
1 vote -
Ability to choose NO Dx and a date box for last updated under the Behavioral Tab in the client chart
Ability to choose NO Dx and a date box for last updated under the Behavioral Tab in the client chart
1 vote -
Allow Primary Foster Home to have access to the child in FFW when child is on respite
Create a way to designate the child's "Primary Foster Home" in which the system maintains that the child is placed at that specific home- even when the child is temporarily out of the home (respite, hospital, etc). This allows the primary foster home to continue to have access to the child's files in the FFW but it also tracks the temporary out of home placement for billing purposes.
26 votes -
FFW youth compliance checklist
Similar to the home checklist but for the youth so they can see the red, yellow, and green dots for paperwork.
7 votes
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