Feedback/Ideas Forum
278 results found
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Create a separate User Group Permission Sub-Setting allowing staff to delete Activities and Reports in DRAFT status only.
Each month, we receive support requests at our internal IT team to delete hundreds of drafts that were started but not completed for whatever reason. Or re-opened and restarted, despite there being an existing draft. It would be helpful if there could be a sub-setting under the Activities and Reports permission settings.
3 votes -
Transfer between organizations
We have two separate systems for our Foster Care and Residential programs. We can share staff between the systems. It would be helpful to be able to transfer cases between systems and organizations as well.
1 vote -
signatures
Allow Branch Administrators(and system administrators) to add their signature (with an addendum would be amazing) to any document within their branch without configuring the form to have an additional approval.
At times, our agency needs the ability to show that upper level administration has reviewed incidents, occurrences, and other documents. This is needed when the assigned program director is on vacation, out on leave or when sensitive/ volatile situations have been addressed.
6 votes -
Add sorting/filtering options for active cases on dashboard
Sort by program, alphabet, etc.
Helps a lot with a large case load2 votes -
credentials
Add start and end dates to a staff profile credentials. When staff are hired, they may have certain credentials but then change due to licensure etc.
1 vote -
There should be a way to limit a user to creating user ids and staff profiles.
This way HR can add staff and upload their documents without having full access and being able to make other changes to the system.
1 vote -
create a way to organize inquiries
We would like to see a way to organize inquiries on worker's workspace to they can know at a glance how high interest the family is....kind of like "hot" "warm" "cold" (red, yellow, green). This way licensors know who to prioritize and when.
1 vote -
Permission / Restrictions
Set new activities or reports created to restricted by default. Instead of having to go into each user group separately and restrict.
1 vote -
Ability to add multiple families to a case note
Kaleidacare had the ability to select multiple families for one case note. Extended Reach is extremely time consuming having to add that same case note individually for every family.
8 votes -
Automatically stop tracking expiration dates when a home is closed
After we "discharge" a home, all items that were being tracked for an expiration date should automatically end rather than needing to go into each individual document.
21 votes -
Add an Optional Message box to the Email dropdown of activities/reports
Add an Optional Message box to the Email pop-up for activities/reports similar to the Collecting External Signatures pop-up.
4 votes -
Add a Revenue by Funding Org to the Foster Care Module.
Add a Revenue Posted by Funding Org to the Foster Care Module. I would think this is a simple request. If not, please let me know why.
3 votes -
Scheduled Rate Changes
Similar to scheduled placement changes, it would VERY helpful to have the ability to schedule a rate level change for a future date. We have rate levels that are approved early but don't go into effect until a certain date, and cannot put that in until the actual date it occurs. We also have a new program where the rate level is pre-determined but changes sometimes 1-2 times while they are in the short-term program, and being able to tell the program ahead of time that they came in at one rate (half day rate), will increase to a full…
1 vote -
accepted referral
In addition to admission(Foster care) or case open (GCM) triggers, there should also be an option to trigger documentation off of an "accepted" referral.
3 votes -
Ability to open/read multiple incident reports at the same time.
In KC, case managers could pull multiple IR's on one screen to search for information or be able to easily send the information to DCS.
4 votes -
Ability to add more than one court date and tracking.
We need to enter more than one court date, (need to add 2 dates sometimes). The dates are Not Tracked, once the court date is removed the system keeps no record in system.
1 vote -
Adding all participants placed at a specific placement for a Group Note
We use group notes to alert all participants placed at a single site in certain situations. We'd like to see a link to "Add all open cases placed at.." on activities setup for the Group functionality. Click the link should prompt for the worker to select the placement from a list. Then, it should add all participants with an active placement at that location.
This makes sense for the Foster Care module. Screenshot below.
3 votes -
Ability to choose Adding Report = Waived, Pending
I upload a lot and when I'm done, I go back and see mostly green/yellow, which is great. But the RED dots... it would be nice to chose either Waived or Pending and change the color to Black or Grey, etc. It would save time not having to go back and find it was Pending or Waived.
3 votes -
Provider Type Change - Record Date
We would like to be able to record when a home's provider type changes by prompting for an effective date when saving.
1 vote -
Ability to print attempts to obtain external signatures.
Elks Aidmore needs to print and review attempts to obtain external signatures.
1 vote
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