Additionally staff would benefit from triggering email alerts to Case Caseworker when case reports/activities are submitted in the portal. If not automatically, then it would be nice to have portal related options in the Organization Settings – Email Alerts, Alert Event, Event Type dropdown menu. It would be helpful if the notification included exactly what document has been submitted on the portal.
Additionally staff would benefit from triggering email alerts to Case Caseworker when case reports/activities are submitted in the portal. If not automatically, then it would be nice to have portal related options in the Organization Settings – Email Alerts, Alert Event, Event Type dropdown menu. It would be helpful if the notification included exactly what document has been submitted on the portal.