Feedback/Ideas Forum
258 results found
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Separate Voluntary TPR for Each Parent
Add a voluntary TPR checkbox for each parent to accurately capture all ways that parental rights are terminated. In some situations, a petition has been filed, one parent releases rights, and one goes to trial. Additionally, it would allow us to capture when one parent voluntarily releases without a petition being filed.
1 vote -
Ability to print attempts to obtain external signatures.
Elks Aidmore needs to print and review attempts to obtain external signatures.
1 vote -
Provider Type Change - Record Date
We would like to be able to record when a home's provider type changes by prompting for an effective date when saving.
1 vote -
Scheduled Rate Changes
Similar to scheduled placement changes, it would VERY helpful to have the ability to schedule a rate level change for a future date. We have rate levels that are approved early but don't go into effect until a certain date, and cannot put that in until the actual date it occurs. We also have a new program where the rate level is pre-determined but changes sometimes 1-2 times while they are in the short-term program, and being able to tell the program ahead of time that they came in at one rate (half day rate), will increase to a full…
1 vote -
Permission / Restrictions
Set new activities or reports created to restricted by default. Instead of having to go into each user group separately and restrict.
1 vote -
create a way to organize inquiries
We would like to see a way to organize inquiries on worker's workspace to they can know at a glance how high interest the family is....kind of like "hot" "warm" "cold" (red, yellow, green). This way licensors know who to prioritize and when.
1 vote -
credentials
Add start and end dates to a staff profile credentials. When staff are hired, they may have certain credentials but then change due to licensure etc.
1 vote -
Transfer between organizations
We have two separate systems for our Foster Care and Residential programs. We can share staff between the systems. It would be helpful to be able to transfer cases between systems and organizations as well.
1 vote -
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1 vote -
changing a rate defaults back to original rate
When a rate has expired and I change the rate and remove the expiration date, when you click save, it puts the expiration date back in. You have to go back in and remove it a second time. Double work and time consuming.
1 vote -
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1 vote -
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1 vote -
Add "Pool" field from the Home General Tab to the "Custom Labels" section under Organization Settings
The issue that we are running into with our audits is that the term "pool" is somewhat subjective when you consider alternative water hazards such as hot tubs, stock ponds, fountains, creeks, rivers, lakes, etc.
The reponse from Support was that "Agency's typically use the 'Pool' check box to identify any water hazard of concern" but this causes an issue with out regulatory auditors who review the Home Study of a home identified as "Pool:Yes" but there is no pool on the property.
We request that the pool field be added to the Custom Labels section of the Organization Setting…
1 vote -
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1 vote -
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1 vote -
When eR Support is responding to a submitted ticket, copy my link and email I had submitted in eR to the reply email.
When eR Support is responding to my submitted ticket, it would be helpful for them to copy my original email and link to the reply email. This will help jog my memory of the ticket request I submitted. Sometimes, the reply from eR Support is months later and I may have forgotten.
1 vote -
0 votes
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There should be a way to limit a user to creating user ids and staff profiles.
This way HR can add staff and upload their documents without having full access and being able to make other changes to the system.
1 vote
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