Feedback/Ideas Forum
258 results found
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Add a Space for Email in the People Tab
It would be nice to see the email address along with phone numbers when we click on the People Tab
3 votes -
Required Fields
On the charges screen, the START DATE and END DATE are required, which then prompts the system to count the DAYS OF CARE. This often results in a month having double days when revenue reports are done. It would be nice if these were not required fields OR if the system would not count the days.
1 vote -
Forms Copy
Allow a form with multiple family members signatures to be able to copy to other family members.
1 vote -
Autofill the medication side effects
When entering and selecting a medication, please have it to where the side effects will automaticaly select so that we don't have to manually check them. Some meds have many side effects and this becomes quite a time consuming task (flipping back and forth between the info sheet and ER).
1 vote -
Allow for multiple hire/term dates + job titles in Staff Profile for re-hires.
Allow for multiple hire/term dates, along with multiple job "title" options for staff who have been re-hired. We feel that we are unable to utilize the reactivation feature for staff profile because we are not currently able to keep track of the employment history within the active staff profile.
1 vote -
Add a way for non supervisor to view the awaiting approval portlet for just the things they need to approve not all.
Currently, if you put the awaiting approval portlet on it will show ALL not just what is awaiting approval for non supervisors. A way for case managers to view the awaiting approval portlet for the things they have to approve only.
1 vote -
Adjustable permission levels for staff documents
For our model of care, we have to collect documentation on staff performance/feedback. Because of the sensitive nature of this information, it should only be visible to the staff member's supervisor. It would helpful if you could adjust permission settings for staff documents so that certain reports or activities could be made confidential from everyone except the supervisor and system administrators.
2 votes -
date formatting
all of the date fields in ER are inconsistently set and therefore adding more time to those entering data. They should all be formatted in the same way no matter where in the program that they appear. This is just basic programming.
In some date fields one can enter mmddyyyy and it goes through fine. in others, that same entry gets rejected stating the date must be mm/dd/yyyy. It is time-consuming at best let alone a bit distracting and annoying.
Yes, we can just make sure to enter it always as mm/dd/yyyy and therefore not be subject to any system…
1 vote -
Show that an event will never be done without deleting the event
I would like to suggest an enhancement to the database to show that an event (report or activity) "will never be done." At this time, the only options are Due (Red) or Completed (Green). There is also a yellow for "expires soon." I would propose another color or symbol (perhaps an X in the circle) that shows that the event was never done. Otherwise, the only way that we can get it off the 'tickler/scheduler' is to delete the event (but then we lose visibility of it completely.
3 votes -
1 vote
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Create categories for online forms in FFW
Give agencies the ability to create and configure categories for the online forms in the child area of the FFW. We have a lot of custom forms for our foster parents and that list gets long and cumbersome and it would be nice to split it up into categories. For example- we could have "New Placement Forms" so that the foster parents knows these are the forms they need to fill and submit upon initial placement of a child.
4 votes -
Showing only current shared files
Could you make it an option to show only current forms in the Shared Files section on the FFW? We have families that reference forms in that section and get confused which form they need to refer to.
7 votes -
MAR for respite/short-term placements
When foster parents provide respite, they are forced to enter something into every single box for the entire month of the MAR form. This is tedious and frustrating for foster parents. The system should have a way to recognize the short-term placement and allow the foster parents to by-pass the other dates of the month.
2 votes -
Removing or stopping tasks from populating after a youth has been discharged.
Is there a way to remove late tasks of youth who are discharged from the case load or out of the program/system? I have 5 youth who have been discharged and no longer on my case load but I continue to receive tasks for them like "Casey Life Skills After Admission" but the youth has been gone for almost a year.
4 votes -
A way for foster parents to print off their earnings history.
We have requests from Foster Parents a lot for a printed statement of their earnings. It would save time for all if they could print what they see on the "family website" their earnings history. Plus a way they can request a period of time (for the year) and get a "statement" of their earnings for that period.
1 vote -
Have foster home compliance checklist items remain red if future document is filed
When Due items are missed have their be some sort of notification to providers they're still missing the overdue item.
3 votes -
Allow Request for External Signature History to list email name
It would be helpful if you request the external signature the history would show whom the request was sent. We use the signature request for monthly requests from DFCS and often they view but do not sign. It would be nice to have option to stop requesting , but keep the information on who viewed it.
4 votes -
Option to automatically assign cases to their home's licensing worker
We should have an option where eR automatically assigns each case to the same licensing worker for the home they are placed in, instead of having to manually assign each case to their licensing worker.
In our agency and in most foster care agencies, the licensing worker for the home is also the assigned worker for all children (cases) placed within that home.
This would reduce steps we have to take when adding a placement, or when a placement moves to a different home, or when a home switches licensing workers.4 votes -
Discharge Reports
Add the Foster Home to the Discharge Report Summary for the Discharge Cases
3 votes -
People Tab - end date option
Allow workers to select start/end dates for people in a case file. Currently there is no way for us to track who an old worker / new worker is without deleting the old one. For our records we wouldn't want to delete them, just to note that they are no longer the current worker.
1 vote
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