Feedback/Ideas Forum
258 results found
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Support Single Sign On through other authentication services
It would be great if ER could support Single Sign On (SSO) services like Azure Active Directory. Our organization using Azure for authentication. With other SAAS providers we are able to configure the authentication process to route through Azure. This allows our workers to not have to maintain a separate username/password for this system.
3 votes -
Customize the Outbound List
I would like to be able to post a message to only our homes that have openings. This would help with referrals. Currently, our only options are All Homes, Licensed Families, Applicants, Inquiries or remember and check box every family we want to send the message to
7 votes -
Fix the broken image problem so we can stop deleting our browser cache
This might seem like a simple/ forgivable issue, but it does make navigation more complicated for non-tech-savvy staff and increases the number of support requests where the IT team has to then re-teach staff how to delete their browser cache so they can use the tool effectively. I'm not sure what the root cause is, but it is becoming at least a weekly occurrence.
3 votes -
Foster Family Website "Draft" Status Confirmation
When Foster Families open a report through the FFW, they see the same confirmation screen whether they click "Submit" or "Save as Draft." When they save as draft, the system tells them:
"Your report has been successfully SUBMITTED". Please change the confirmation screen to inform them they saved the report as draft.6 votes -
10 votes
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Ability to move documents from one category to another if wrongly filed
If a document is wrongly filed in one category, it would be nice to have the option to move it to the correct category without having to save the document to the desktop and then re-upload it.
77 votes -
Fields for Preferred Pronouns
This applies to all modules within extendedReach. I'd like to see a preferred pronouns field made available. I realize we can do this is a custom field, but I'd like to see it as a default.
3 votes -
Customize staff welcome emails
Allow full admins to customize the staff welcome email with the agency logo, contact information for the database managers, etc. in all modules
3 votes -
Training year
Being about to select the licensing year that the training applies to (e.g. a home completes training hours after their renewal date, could select that it is for the previous licensing year).
1 vote -
Move Home Submission section
Move the Home Submission section higher or put on the right hand side of the screen to make it easier to see when homes have submitted documents for approval.
1 vote -
Editing Documents
There needs to be a way to prevent individuals from editing someone else documents. Example: If I create a document, my supervisor should not be allowed to edit that document without me approving the changes since I was the one that created the document.
4 votes -
ability to delete multiple names in the relationship tab at one time.
ability to delete multiple names in the relationship tab at one time.
1 vote -
how to run a report of FCSW history for each resource home and time period for which a specific FCSW monitored the home
this report will help us pin point when a FCSW has left a case and it will inform us how long they serviced the resource home. Right now, there is no other feature like this. In order to find out which FCSW has carried a specific home, we need to do a placement history search and look at each minor, then go to the minor's case file to see how long the FCSW serviced the home before the home was reassigned to a new worker. This current process is tedious, time consuming and unproductive. These types of reports are needed…
3 votes -
Allow Email alerts to be repeated
Provide the option in Email Alerts to send the alert more than once. For instance, if an item is out for signature, send a reminder every two days... or if a Rejected item isn't corrected, a reminder is sent daily... etc. Sometimes only one email can get forgotten.
3 votes -
Cancel individual Signature
Can you make the signature cancel individual? I hate to request all 4+ signatures when the last one messed up or a foster parent signs in the client spot.
5 votes -
Having the new Allowance Log be accessed via the FFW so Foster Parents can see the auto-calculation.
Having the new Allowance Log be accessed via the FFW so Foster Parents can see the auto-calculation
3 votes -
Please add a print option to Staff Documents and a way to see as a report completed monthly.
Print option of Staff Documents
Add to excel document to check compliance1 vote -
Create integration with GA Score
Create an integration for customers to send data from eR to the GA Score system.
Potential data points to include:
* dates for children medical, dental, and educational/academic supports
* training dates for both staff and foster parents
* dates for Foster Parent and household members medicals (dates), immunizations (dates), and CPR/1st Aid training (dates)
* background checks (document and date), internet safety checks (document and date)
* documents needed for initial and re-evaluations1 vote -
On the pending referrals page
My idea is to make it so that the referrals page has options to add more variables such as the location and age of the client. That way you don't have to click on a client and look for their location because you would see it and it would make it easier to assign cases. Also it would be helpful if it could have a toggle option to change the list to alphabetical order so that clients can be found easier, or toggle by age (every variable available) :)
2 votes -
Foster Family Web
I'd like for foster families to have access to see the files that are shared with them in the Compliance Checklist on the FFW. Currently they can see the name of the activity/report and the expiration/completion date, but not the ability to see the actual document.
9 votes
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