System Admin should be able to view what each user group sees
Add the option for system admin to be able to view what specific user groups see, to make sure our permissions are set properly.
14
votes
Monica Diaz
shared this idea
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Jeremy Russell commented
It would be helpful to allow sysadmins to "impersonate" users to troubleshoot user interface issues that come up. Similar to ER support, we'd like the ability to "Login as USER-X" so that we can see what they see when they login.
This will make troubleshooting and front line support incidents more efficient.
For now, we just share screens via a Zoom meeting.