Feedback/Ideas Forum
93 results found
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12 votes
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When adding an uthorization, allowing to connect already made, unauthorized case notes/activities to that authorization
When adding an authorization, allowing to connect already made, unauthorized case notes/activities to that authorization
3 votes -
Adapt calendar to work like an actual Calendar
- Make it so that staff can delete their own appointments, not just admins
- Allow for non-client appointments to not pull in an "outstanding" appointment list.
- Make "billable" codes/units searchable in the calendar in order to find spots that therapists can insert people into their calendars.
- Allow for it to truly sync with calendars 2-ways and not just create a new calendar in outlook and not update for 8 hours.
- Create a friendlier searchable calendar by name, date, billable activity, etc.
- Allow for "administrative assistants" to see all provider calendars at once and search for the best available spot by time…
2 votes -
Group Open Cases by "Current Placement" and view the Room/Bed Assignment In Case List
I would like to be able to view the open cases by the value displayed..."Current Placement".
In addition, we'd like to see which Room/Bed they are placed into in the case view.
3 votes -
Run a LIC 500 report from the employee side of ER.
The LIC 500 is a state licensing report that California Care Licensing always asks for.
3 votes -
Turning off tabs for User Groups
Need the ability to turn off tabs for certain user groups. Certain user groups do not need access to all the information.
11 votes -
Allow admit to referral in between programs
Currently, you only have admit to another program and then you have to bump it back to a referral to keep a bunch of information. However, if anything has been billed, it will not let us bump it back to a referral which completely messes up our data in between programs. It even allows us to admit from residential as a referral but not from our own GCM programs on the same side. We have clients that step up and down in care all the time or get referred for one program level but qualify for a much higher level…
3 votes -
Lock down and Alert when a change to billable case activities have been made after it's been ran for the month
The ability to "lockdown" billing or send any kind of alert when a change has been made after the billing has been ran for the month. This feature is available in our Foster Care/Residential system, but not in the GCM system you are using now.
4 votes -
Auditor Role have access to Case File sorted in same manner by report/activity, have access to Compliance Tab
Current Auditor roles does not allow access to viewing Compliance tab, or any other features that are helpful for an auditor to view in a snapshot. Instead they are asked to go through a huge list of documents and often do not have time for this so just ask us to find and scan separately anyway. Would also be nice to be able to just turn on a report or activity for them to review rather than having to click every-single-entry made.
17 votes -
Ability to turn on view for only select residents/clients versus the entire "home" for residential.
Since a lot of contracted and resident-specific workers only work with select children, it would be nice to have the ability to allow access to only select residents/clients versus the entire "home" - as in residential this is not helpful with ensuring other resident information is not viewable to staff who do not need to see it.
4 votes -
add a field code for the funding worker's phone number for face sheet
The funding worker is an essential part of the team, and it is essential to have this number on the face sheet especially if there is an emergency and we do not have access to the extended reach through a power outage.
3 votes -
Allow math formulas to run in web documents or reports. I need allowance calculated.
Allow math formulas to run in web documents or reports. I need allowance calculated.
1 vote -
Another Option for Applying Payments to A/R Invoices/Claims
Currently to apply a payment, you pull up the client Finance Record, Choose 'Payment' fill in the information from the payment and apply to the appropriate invoice. If the Funding Organization/Payer is only paying for a few clients and invoices, this works fine, but we get Funding Organizations/Payers that are paying for 100's of clients and invoices with one check/EFT and doing it this way is very time consuming. Even using the "Add Another" is time consuming because you need to enter the invoice number or name each time.
Idea - Pull up that Funding Organization/Payer from the Financial A/R…
6 votes -
1 vote
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Pull Preferred Name for SMS Appointment Reminders
SMS appointment reminders should pull the "Preferred Name" field instead of legal name so as to not retraumatize individuals whose legal name is a dead name or a reminder of trauma that they choose not to use.
3 votes -
Rename "gender" field to "Sex Assigned At Birth"
Gender field should be labeled as "sex assigned at birth" to more accurately reflect the information legally required and be inclusive of individuals who no longer identify with that label. This is basic trauma-informed and inclusive best practice for mental and physical healthcare providers.
31 votes -
GCM Features same as Residential
GCM does not have all the features that the Residential module has. For example, the preferred name pulls over to the side bar in residential module, but not in GCM. All residential module features should at least be options in GCM.
12 votes -
increased security to client records
Include two-factor authentication
1 vote -
Billing Rules for less errors
Allow there to be flags or billing rules built into the back end of eR that trigger flags or shut down users from billing incorrectly. For example, if a user tries to bill Therapy (30 mins) and Family Therapy (30 mins) in the same day, then it would either say NO or it would trigger an administrator to review before generating a claim, because it is not allowed to be billed. Same thing for not allowing claims to be generated for case notes that are dated 2 weeks late, allowing it to do the documentation, but not necessarily billing it…
8 votes -
Create more permission levels like KCare has
This needs to be broken down so that not everyone has to be made a system admin. They need to create more choices for permissions. Even simple billing things are not under the billing admin. My admin assistant, I can't get her to see financials like I need to.
45 votes
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