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How can we improve extendedReach?

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2 results found

  1. Email alerts to workers for client responses to SMS appointment reminders

    Create an email alert event type in GCM for client responses to SMS appointment reminders - so a worker receives alerts for appointment confirmations and reschedule requests without having to check the history of an appointment record.

    68 votes
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    10 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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  2. Client portal in the GCM module and FC module

    The foster care module has a family portal which can have clients submit documents through. In the GCM module we also have a need for this, but no capability to do this.

    89 votes
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    15 comments  ·  GCM (Non-Foster Care) Module  ·  Admin →
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    Planned  ·  AdminextendedReach Support (Product Owner, extendedReach) responded

    We are beginning the design stage of a Client Portal. We will be looking for people to be on a Client Portal focus group, that will meet occasionally to review progress and provide feedback. We will also want volunteer organizations to Beta test the Client Portal as it releases in stages. Please contact Lisa Boyle, Director of Product Management, at lboyle@kaleidacare.com to express interest in the Focus Group or Beta testing. Thank you!

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