When you first login to extendedReach, we will check your popup settings and tell you if you are blocking our popups.  You have probably seen this warning message.

If you are using the Google Chrome browser:

1. At the end of the address bar, click the pop-up blocker icon .
2. Click the link for the pop-up window you'd like to see.
3. To always see pop-ups for the site, select "Always show pop-ups from [site]." The site will be added to the exceptions list, which you can manage in the Content Settings dialog.