Feedback/Ideas Forum
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114 results found
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Merge cases in General Case Management System
Having the option to merge duplicate cases would help streamline the process for ensuring all data is uploaded in one spot, rather than having to manually download and reupload documents from the duplicate file.
5 votes -
Be able to merge duplicate cases in GCM
If a case was entered twice be able to merge it and consolidate case files. (both in Foster Care and GCM systems).
26 votes -
organization of cases
Being able to choose how cases are organized to be viewed whether it is last name of the child or their agency worker etc.
1 votePlease submit a help desk ticket with examples if still needed.
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Allow required fields to be selected on Homes (like cases and GCM).
Allow required fields to be selected on Homes (like cases and GCM).
3 votesHi everyone -
Home required fields can be configured by an agency administrator under Organization Settings > Organization Preferences > Settings > Home Required Fields.
Please contact us at support@extendedreach.com for assistance on setting up those fields.
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Group Open Cases by "Current Placement" and view the Room/Bed Assignment In Case List
I would like to be able to view the open cases by the value displayed..."Current Placement".
In addition, we'd like to see which Room/Bed they are placed into in the case view.
3 votes -
Program or Organization Setting preventing Activities or Reports being added to closed cases
We need to prevent users (by user group preferably) from adding activities and/or reports to cases that have been closed.
We run 2 programs, one is our residential program which transitions folks onto their next chapter living outside of our facilities. As part of the services we offer, we enroll them into an "Aftercare" program which is for folks who don't live in our residential facilities. Sometimes, folks will accidentally enter activities on the closed case (not sure how they end up there, but it happens).
This feels like it should already be a feature in a multi-program tool, so…
12 votes -
Option to automatically assign cases to their home's licensing worker
We should have an option where eR automatically assigns each case to the same licensing worker for the home they are placed in, instead of having to manually assign each case to their licensing worker.
In our agency and in most foster care agencies, the licensing worker for the home is also the assigned worker for all children (cases) placed within that home.
This would reduce steps we have to take when adding a placement, or when a placement moves to a different home, or when a home switches licensing workers.4 votes -
Mass Add New Staff as worker to Cases/Homes from an Existing Worker
As new staff are onboarded and take on some of the cases/homes from existing workers or added as a secondary, it would be helpful to be able to mass add the worker to the homes/cases instead of going into each one.
1 vote -
Adding Home visits to the Foster Care Cases List on the Caseworker Home Screen
Our caseworkers would like an additional column in their Foster Care Cases list on their home page. They would like a column that would list the last time they completed a Home Visit in additional to the visited column. They need 2 visits per month and one must be in the Resource Home and this would help them to keep track of what they still need to complete each month.
4 votes -
Allowance for cases discharged from pre-placement visits to be placed back on the pending referral list
When referrals are opened to a pre-placement visit and then subsequently discharged, there is no option for them to be placed back onto the pending referral list. We have children who often go this route and it is mandated by licensing that we attempt a pre-placement visit for all children referred. So when a pre-placement case is discharged, the only option I know of is to re-enter the referral information. At one time there was an option under discharge to place them back on the referral list, but I have not seen this in a while. Thank you!
39 votes -
Would love if the app showed a list like my work space of staff I supervise with # of cases and homes. The app needs to be a bit more user f
Would love if the app showed a list like my work space of staff I supervise with # of cases and homes. The app needs to be a bit more user friendly and helpful.
Thank you4 votes -
Have pending referrals for cases be discharged after a specified timeframe is met (3 months, 4 months, etc.)
Pending referrals have to be manually discharged. If a timeframe was marked for discharge, the list would not get too long and show referrals that no longer need homes.
32 votes -
Add sorting/filtering options for active cases on dashboard
Sort by program, alphabet, etc.
Helps a lot with a large case load2 votes -
Be able to re-assign all of a worker's cases or homes to another worker (all at once)
When a worker leaves the agency - this would make re-assignment faster.
13 votesThis feature will roll out to all the systems over the next week, if it is not already there.
Submit a help desk ticket, if you need it sooner.
Read about it here:
http://blog.extendedreach.com/?p=2002 -
Link Referral to Re-Admitted Case
Our agency would like to utilize the re-admit feature and continue to track referrals for those cases. As of right now, our only option would be to either delete the referral since it cannot be merged with an open case or accept the referral and open a new case. We think it would be useful to have an option to accept the referral and link it to the re-admitted case.
2 votes -
Multiple staff assigned to one case
Hi - My agency is starting to run cases that will need multiple staff assigned to one case. Right now, we have a case that needs 6 staff assigned to it. It could be more in the future. Is it possible to be able to add this to the features in the EHR?
Thank you!
4 votes -
0 votes
This can be done in the General Case Management system now. (Admit to Program button is available on open cases)
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Inactivating supervisor staff profiles in er
When inactivating a staff profile in eR for an employee that acts as a supervisor to other directs reports, the administrator should be prompted to reassign those direct reports to another supervisor, much like the alert to reassign cases when a caseworker's staff profile in inactivated. This should be done in both foster and GCM systems.
14 votes -
Discharge Reports
Add the Foster Home to the Discharge Report Summary for the Discharge Cases
3 votes -
Create an option to link mother/baby referrals similar to sibling groups
When a referral comes in for a mother and baby, we would like a way to connect the two cases as a "group" similar to siblings. We could get the functionality we need by putting them in as a sibling group, but this doesn't seem quite right as they are not siblings and the terminology doesn't fit the relationships.
9 votes
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