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Feedback/Ideas Forum

368 results found

  1. Inquiry Email Alerts

    Allow e-mail alerts to be specific to inquiries, beyond when an inquiry is opened or closed.

    3 votes
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  2. Automatically stop tracking expiration dates when a home is closed

    After we "discharge" a home, all items that were being tracked for an expiration date should automatically end rather than needing to go into each individual document.

    9 votes
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  3. Enable a "Group by" functionality for "Last Contact" on the Inquiries/Homes lists.

    Inquiries come into the portal from our website and we need the capability to group those by last contact so that we can track their status more efficiently.

    1 vote
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  4. Activity/Report Random Auditing

    Would like a way to have the system randomly select completed activities/reports under the case & home files and email links to those documents to a supervisor so they can check to ensure the content is meeting the expectations/requirements.

    Could have a way to schedule the email with criteria:
    1. Case Files, Home Files, or Both
    2. How far back to pull an activity/report or date/range.
    3. Activity, Report, or Both
    4. How many to select.
    5. One time or scheduled pull (repeat every 30, 60, 90 days)
    6. Allow activity to be chosen again, not chosen again, or can…

    3 votes
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  5. Upload template to auto-create & populate new referral, case, etc.

    Create template forms that can be filled out by an external party (typed-in, not handwritten), emailed/uploaded into ER, and then "approved" into automatically creating a referral or case and use data from the form to populate the fields in the referral or case. Possibly a form & form "map" situation where the map tells ER which fields to populate with data from the uploaded form.

    3 votes
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  6. Add "Do not print" option to all fields in Custom Form Builder

    Would be nice to be able to tag specific fields as "Do not print" (not just if blank) so, for example, dropdowns/conditional fields can be used for other conditional fields to appear, but the dropdowns wouldn't appear on the print output.

    3 votes
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  7. Create the ability to allow more than 2 court dates at a time

    Create the ability to allow more than 2 court dates at a time and tracking as well.

    1 vote
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  8. Foster Family Website submission report

    It would be nice to be able to pull a report that shows all items currently submitted and those that have been submitted through the Foster Family website as well as drafted items.

    1 vote
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  9. Add more than four administration time slots on MAR for each medication

    It would be helpful to have more than four administration time slots for the MARs for each med. We frequently have OTC meds like tylenol and ibuprofen than can be taken every 4-6 hours.. so we end up having to duplicate the med several times per month and it gets confusing and causes errors.

    3 votes
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  10. Document multiple residents on one form that then splits into their individual files

    Staff document a lot in the daily milieu and having to go into each individual file can be time consuming. An option on forms to have residents documented on in one area, but then gets split into their individual files would be incredibly helpful for documenting purposes.

    6 votes
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  11. Ability to use a child's form for a staff (we have a special incident form for behaviors/injuries and we need to use the same form for staff

    Ability to use a child's form for a staff (we have a special incident form for behaviors/injuries and we need to use the same form for staff

    1 vote
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  12. Pharmacy added to the Health tab.

    Pharmacy added to the Health tab under Summary, along with other Medical Contacts.

    1 vote
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  13. Add the ability to include agency logo on a custom form

    Many forms include a space for our agency's logo, however there isn't an option to include this in the custom form (which would otherwise be preferable to generating a web form in some cases).

    4 votes
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  14. Variance in Required Home Fields Depending on Status (Inquiry vs Applicant vs Licensed)

    When an inquiry is received, we may only get the very minimum, basic information on a potential foster family (name, email, phone number) but as they move through the process (applicant to licensure) it would be nice if the required fields could be customized based on what is needed depending on the phase of the process the family is in.

    2 votes
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  15. Merge cases in General Case Management System

    Having the option to merge duplicate cases would help streamline the process for ensuring all data is uploaded in one spot, rather than having to manually download and reupload documents from the duplicate file.

    5 votes
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  16. Multi report print feature like in K-Care

    Our GMC staff are required to print all monthly summaries for multiple clients and submit as one fluid document to billing, as a PDF. In K-Care one was able to check the boxes for multiple clients under one specific custom form to generate an ongoing PDF of all the clients custom reports rather than printing them one at a time. As it stands now each form has to be printed from the individuals chart or saved and complied into one PDF. Ideally we would like to be able to select multiple clients to print/save the same report I.e., monthly summaries…

    1 vote
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  17. Allow users to require additional fields in the People Tab and Address Book

    Currently only four fields (Type, Last Name, First Name, and Category) are required on the People Tab. It would be useful for the user to be able to specify which additional fields should be required for their program.

    3 votes
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  18. inquiry sorting

    I would love to be able to sort inquiries by the date of last contact.

    1 vote
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  19. Add new fields to the Staff Profile screen

    It would be helpful if we could customize field on the Staff Profile Screen. For example, we do not need a "FAX" field for staff, but there are fields we would like to add.

    6 votes
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  20. allergies/diet tab

    On the "Allergies/Diet" tab, it is currently possible to accidentally check "Allergy is life-threatening", then check "No known medication allergies/reactions" and then click save. If this happens, the side bar under the photo indicates that the client has a life threatening allergy when in reality, he/she doesn't have any allergies.

    4 votes
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